MBP C2D 15" Battery is dead

Discussion in 'MacBook Pro' started by Mooey, Feb 8, 2007.

  1. Mooey macrumors regular

    Joined:
    Feb 8, 2007
    #1
    Long story short: My MBP battery died - will it be exchanged by warranty or is it a type of recall?


    Short story long:
    Hey, guys. I've been reading these forums for a long time because I have been interested in the Mac for over four years since I bought my iPod. I love Apple very much though I have only owned one product. However, when I finally got enough money to buy a laptop, I went with the MBP.

    I soon received it opening everything carefully. I turned it on and was amazed by everything, but the first thing I wanted to do was collaborate my battery a couple of times so that's what I did.

    Well, at first my battery life was awesome. coconutBattery said it was above the range (which I know can't be true). It was 5570/5000mAh.

    Well, I was glad with that so I started to carry around my MBP every once in a while. A week of carrying it around, my battery life jumped from 100% to 77%. I was puzzled and decided to look around on the forums to see what's up. Well, I couldn't find anything so I just went along charging it up. It went from 77% to 98%.

    Every day it did something weird like this and I wasn't sure why. It finally averaged to about 85% with 6 load cycles (I'm not sure if that's good or bad seeing as how this is my first laptop).

    A few weeks later, I decided to burn my first DVD. I was sitting on my bed and I decided to get up. Well, I accidentally stood on the power chord causing it to unplug and as soon as that unplugged, my laptop shut off. I was puzzled. I tried to turn it back on, and the little white light to unlatch the laptop would turn on then immediately shut off. So I decided to plug it back up again and it worked. My battery life was at 1%. I thought it was the processor being too hot so I waited for it to cool down to unplug it - it worked! Well, two days later, my brother is playing Prey on my MBP, and I leave to see my girlfriend's musical recital. So I turn my computer on and it doesn't cut on at all - no white light or anything.

    This was about five days ago. I was wondering since I've seen some of this going about in other parts of the forum if there is a recall for batteries or would I be able to get it exchanged through my warranty? Thanks.
     
  2. mrkramer macrumors 603

    mrkramer

    Joined:
    Jul 11, 2006
    Location:
    Somewhere
    #2
    Take it in and they should replace it for you. depending on when you got it the battery may be part of the recall, you can check for that on Apple's support site.
     
  3. Watermonkey macrumors member

    Watermonkey

    Joined:
    Oct 27, 2006
    Location:
    NE Washington State
    #3
    Coconut battery says my battery has a capacity of 6662 mAh compared to 5500 that it's rated for. Is it normal to see that? How does coconut get its information? The computer must be mis-reporting it...
     
  4. e12a macrumors 68000

    e12a

    Joined:
    Oct 28, 2006
    #4
    did you calibrate?
     
  5. Mooey thread starter macrumors regular

    Joined:
    Feb 8, 2007
    #5
    Hey, I have a question. What happens if my replaced battery dies - would I still be able to replace it?
     
  6. mrkramer macrumors 603

    mrkramer

    Joined:
    Jul 11, 2006
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    #6
    They should replace it, but if that happens then it is probably a problem with something besides the battery.
     
  7. Mooey thread starter macrumors regular

    Joined:
    Feb 8, 2007
    #7
    K, last question:

    What's Apple's phone number for technical support?

    I read on the forums that it is 1-800-275-2273. Is that it?
     
  8. mrkramer macrumors 603

    mrkramer

    Joined:
    Jul 11, 2006
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    Somewhere
    #8
    Yes that is it.
     
  9. flir67 macrumors 6502

    Joined:
    Jun 23, 2005
    #9
    mine just died also, took it to the nearest apple store, they didn't have the part in so they took my old dead battery out, gave the laptop back to me with reciept with all my info about the macbook on it and the problem. battery was dead with in a year warrenty and price would be 0.00.

    waiting for their call. they said 3-5 days but could be up to a week. so no problems.

    their genius was very trained and seemed more of the uber computer geeks most of us are.

    ps. make sure you make a appointment before you go online . theirs lots of people coming to tech support to these stores.
     
  10. Mooey thread starter macrumors regular

    Joined:
    Feb 8, 2007
    #10
    Oh, I'm not going to the store. The only Apple store around where I live is about 2 hours away, and I don't have the time to do that. I'll just call them sometime tomorrow to see if I can get a battery shipped to me - if I have to ship my computer to them, I guess I'll have a two-hour drive this upcoming Monday.
     
  11. Watermonkey macrumors member

    Watermonkey

    Joined:
    Oct 27, 2006
    Location:
    NE Washington State
    #11
    It didn't really take like the manual said it should, but I ran it down as long as I could which was overnight and well into the morning before plugging it back in to charge up. It never completely dried up, but I think I ate into that last percentage... It just kept going and going and wouldn't give up. Like some kinda battery freak!
     
  12. bearbo macrumors 68000

    bearbo

    Joined:
    Jul 20, 2006
    #12
    you have a 17" MBP, don't you? it's supposed to be 6500 not 5500 as original
     
  13. Watermonkey macrumors member

    Watermonkey

    Joined:
    Oct 27, 2006
    Location:
    NE Washington State
    #13
    It would appear Coconut battery is worth what it costs. Nothing. You're right, I've got the 17" so coconut battery should be reporting my original capacity as 6500. I didn't catch that, thanks.:rolleyes:
     
  14. bearbo macrumors 68000

    bearbo

    Joined:
    Jul 20, 2006
    #14
    coconut didn't differentiate between the two MBPs... but otherwise its quite handy in recording battery life.
     

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