MBP serial # is not permanent?

Discussion in 'MacBook Pro' started by n8236, Oct 11, 2006.

  1. n8236 macrumors 65816

    Joined:
    Mar 1, 2006
    #1
    Ok, so here's the deal. Maybe i'm missing something, but it seems as though the serial # of the machine can be changed, somehow. So here's what happened.

    For simplicity's sake, say my mbp's serial is #1 and my cousin's #2. One day me and my cousin swapped top panel (speaker & keyboard one). Under the part is a sticker with the Ethernet & Serial # on it. When we swapped, we forgot to exchange the stickers. No big deal, right? Wrong.

    A week later I sent in my mbp,(serial #1) accidentally using my cousin's serial # provided on the panel we swapped, instead of the one using the Apple icon. So when Apple about why my repair took so long, she mentioned the serial number on my machine didn't match that of what was on file, but it got fixed anyways. When I got it back, me and my cousin swapped the top panels back, so now we have our originals back. But when I went to check my serial via Apple icon, my cousin's serial number showed up cuz i used her serial to register for my repair.

    So I go over and check my cousin's serial on her machine and it came up being the same. So in order for her to get her whine repaired, it seems as though she'll need to use my serial number to do so.

    Today I visited the Apple Store to get my "T" key fixed and the info was all criss-crossed. The purchase date on my machine was hers, and the same w/ everything else. It's just a mess, esp w/ the serial #.

    So what I'm thinking is, the serial must have been programmed into the mobo. Is the thinking that the new mobos are all clean slates?

    So now, we have two machines w/ identical serials, ugh. And it'll create a lot of trouble if her machine has issues cuz the info she gives to Apple will show my info while my info is still under my info.

    Anyways, I wonder why Apple didn't call me and ask why the serial didn't match my profile...how strange :confused:
     
  2. yellow Moderator emeritus

    yellow

    Joined:
    Oct 21, 2003
    Location:
    Portland, OR
    #2
    When one gets the logic board replaced, the serial number is "lost". The replacement motherboards have no serial numbers associated with them. One simply assumes that the previous serial number is the same on the Mac with the replaced logic board, even though it doesn't show up in System Profiler.

    At least this is the way it was pre-Intel Macs.
     
  3. ITASOR macrumors 601

    ITASOR

    Joined:
    Mar 20, 2005
    Location:
    Oneida, NY
    #3
    Call Apple and say you had both serial's written down and gave them the wrong one when you called. Tell them that now your other MBP has the same serial and you need to get one changed back.
     
  4. Temujin macrumors 6502a

    Temujin

    Joined:
    Oct 1, 2005
    Location:
    Copenhagen
    #4
    Still persists
     

    Attached Files:

  5. ®îçhå®? macrumors 68000

    ®îçhå®?

    Joined:
    Mar 7, 2006
    #5
    Yeah call them and explain the situation. why did you switch the top panels anyway??
     

Share This Page