microsoft office 2004 trial expired?

Discussion in 'Mac Apps and Mac App Store' started by tivoboy, Jan 2, 2006.

  1. tivoboy macrumors 68030

    Joined:
    May 15, 2005
    #1
    So, I just bought a new iMac, and was trying the O2004 for mac trial, but it says expired. Is this an office expiration, or one for the computer?
     
  2. Blue Velvet Moderator emeritus

    Joined:
    Jul 4, 2004
    #2
    Your free trial of Office has expired for that computer. That's what it means.

    You could try reinstalling it, although that possibly won't work.
     
  3. mkrishnan Moderator emeritus

    mkrishnan

    Joined:
    Jan 9, 2004
    Location:
    Grand Rapids, MI, USA
    #3
    The Office for Mac copy that came with the computer is just a demo that lasts for a month. Only that trial itself expired. Nothing is wrong with the computer. If you like Office, now's your chance to buy it. ;)
     
  4. tivoboy thread starter macrumors 68030

    Joined:
    May 15, 2005
    #4
    thanks

    I just wonder why a brand new computer, would have a trial that had expired?
    I mean, we just bought it a week ago and turned in on three days ago.
     
  5. Deepdale macrumors 68000

    Deepdale

    Joined:
    May 4, 2005
    Location:
    New York
    #5
    You need to pursue that aspect ... and do not rule out the fact that your computer was possibly in the hands of another and then returned, only to be subsequently sold to you. The prior person may have activated the 30-day trial period a few weeks before you ever touched it.
     
  6. clayj macrumors 604

    clayj

    Joined:
    Jan 14, 2005
    Location:
    visiting from downstream
    #6
    Microsoft trial versions come with two different types of time-bombs: Specific date time-bombs (where the software will stop working on a predetermined date), and countdown time-bombs (where the software "knows" when it was installed, and will only operate for a certain amount of time, 90 days for example).

    You can try removing and reinstalling the software, but you need to make sure to remove EVERYTHING associated with that software... a countdown time-bomb's end-date could be stored in any settings file used by Office. Once you've removed and reinstalled, try to run the software; if it still doesn't work, you could try setting your Mac's clock back a couple of weeks and see if that works.

    Otherwise, you may be out of luck.
     
  7. GoCubsGo macrumors Nehalem

    GoCubsGo

    Joined:
    Feb 19, 2005
    #7
    I tried to uninstall and I removed everything, but no luck. I ended up getting it as a gift anyway ($150 EDU). But there is openoffice.org that you can have for free, I hear it sucks by way of GUI, but works extremely well.
     
  8. tivoboy thread starter macrumors 68030

    Joined:
    May 15, 2005
    #8
    wanted to buy

    I wanted to buy it, and would have done the 50$ rebate, but didn't get it at purchase. anyway to get around the rebate term, ON SAME TICKET?

    that seems like a really silly rebate term.
     
  9. mkrishnan Moderator emeritus

    mkrishnan

    Joined:
    Jan 9, 2004
    Location:
    Grand Rapids, MI, USA
    #9
    You forgot to mention the third kind of timebomb... Microsoft code! :eek: ;) :D

    Hehehe...just kidding. Office 04 is a wonderful product, and well worth buying. And MS has the best technical writers I have ever seen. *sucks up shamelessly*
     
  10. tivoboy thread starter macrumors 68030

    Joined:
    May 15, 2005
    #10
    uptime

    Is there a way to confirm uptime on a unit? Or a better way to tell if the machine has been used before.

    This was a direct purchase from amazon, I sure would like to know if it was used before.
     
  11. mkrishnan Moderator emeritus

    mkrishnan

    Joined:
    Jan 9, 2004
    Location:
    Grand Rapids, MI, USA
    #11
    Hmmm, in that case, I would tend to doubt it. It's possible that they repacked it and sold it to you, but Amazon is pretty credible, and I tend to doubt they would. Am I being too naïve? :(

    And uptime is only how long it has been booted. You can get that easily -- type "uptime" at the terminal prompt. But unless the previous user used it at your house, and didn't turn it off... ;) You might be able to find this from the system logs, but it's a little sketchy, because they get rotated....
     
  12. tivoboy thread starter macrumors 68030

    Joined:
    May 15, 2005
    #12
    thanks

    thanks,
    what is the access method for the syslogs?
     
  13. clayj macrumors 604

    clayj

    Joined:
    Jan 14, 2005
    Location:
    visiting from downstream
    #13
    Well, they USED to. ;)
     
  14. mkrishnan Moderator emeritus

    mkrishnan

    Joined:
    Jan 9, 2004
    Location:
    Grand Rapids, MI, USA
    #14
    Run the Console utility from the Utilities folder. When you click on the logs button, you will see all of the logs listed, and you can peruse whichever you want. :)
     
  15. dcv macrumors G3

    Joined:
    May 24, 2005
    #15
    Shameless indeed!

    I think I just threw up in my mouth a little :p
     
  16. mkrishnan Moderator emeritus

    mkrishnan

    Joined:
    Jan 9, 2004
    Location:
    Grand Rapids, MI, USA
    #16
    :eek: :eek: :eek:

    *makes even bigger shifty eyes*
     
  17. clayj macrumors 604

    clayj

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    Jan 14, 2005
    Location:
    visiting from downstream
    #17
    Like that's the first time THAT'S ever happened. :p
     
  18. tivoboy thread starter macrumors 68030

    Joined:
    May 15, 2005
    #18
    low priority! logs

    Yeah, the logs all start on the day we booted it up.

    I wonder why the msft software thinks it has expired, I mean this computer cannot be that old
     
  19. mbopy22 macrumors 6502

    mbopy22

    Joined:
    Nov 8, 2005
    #19
    Sorry for interrupting this thread with another question, but is sort of related.

    I had MS Office test version installed on my iBook and I started using it, then I got the full version! but I'm unable to uninstall the test version... it appears that I have two MS Office version in my computer... everytime I drag the whole MS Office Trial Version to the Trash and empty it, I get a message saying that these can not be don cause Entourage is being used or something like that (don't remember the exact wording) I NEVER USE ENTOURAGE!!!

    What can I do? I don't want the trial version on my computer is a waste of HD space..

    By the way after I installed the full version I had to take out all the icons from the dock and drag them again, otherwise everytime I tried to open word or excel I would get the message of how many trial days I had left... FU... I've already installed the FULL VERSION!!!
     
  20. semaja2 macrumors 6502a

    Joined:
    Dec 12, 2005
    Location:
    Adelaide
    #20
    i am also a pissed of user of this..., i got my ibook on christmas as people know, and i started it up and tried it and the trial had expired when i had only had it on for like 3 hours, it seems they activate the trial when they package the ibook which is stupid cuz mine had been sitting in a factory for 4 months before i got it.


    PS anywhere i can complain and get a new trial cuz i want to "try" it before i buy, other wise ill have to go the illegal way just to try it before i buy
     
  21. OldCorpse macrumors 65816

    OldCorpse

    Joined:
    Dec 7, 2005
    Location:
    compost heap
    #21
    I'm in exactly the same situation. I bought from Amazon, and on day 2 of having it, I tried to open a .doc file I had transferred from my PC... so the trial version of MS Office fires up asking to install itself... I click OK, it loads some fonts and what not, and when it's done, I click word... only the message pops up that the trial period has expired /shrug/... so I uninstall the sorry pile of spaghetti code using the provided uninstaller (the best part of the application IMHO... don't like MSWord, was forced to use it for years at work, flaky piece of offal... would always, always, always crash on documents over 30 pages long, plus a million things wrong with it... hate it with a passion /end rant/).

    Anyhow, I downloaded Cocoa Battery on the advice of the poster California here, and that piece of software informed me that my iBook is 7 weeks old... so, it must have sat somewhere before I bought it :) ... so it is possibble that if it is a 30 day trial and somehow the mongos count trial as having started the moment it's loaded onto a machine, well, there you go. BWDIK /shrug/
     
  22. mkrishnan Moderator emeritus

    mkrishnan

    Joined:
    Jan 9, 2004
    Location:
    Grand Rapids, MI, USA
    #22
    Mmmm, sounds as if there was a bad image file used on a bunch of Macs. Like whoever prepped the image file accidentally triggered the Office "timebomb," as Clay so eloquently called it, so that it was almost ready to go off by the time you got your Macs.... :(

    Although, then again, this is MS Office for God's sake. It's not like you've never seen it before! :eek: ;) :D
     
  23. OnceUGoMac macrumors 6502a

    OnceUGoMac

    Joined:
    Mar 3, 2004
    #23
    Same thing happenned to my girlfriend's mini. I just deleted both the trial and standard versions, then reinstalled the standard. It works great for her now.
     
  24. nadyne macrumors 6502a

    Joined:
    Jan 25, 2004
    Location:
    Mountain View, CA USA
    #24
    You need to uninstall both versions of Office:Mac. There's a utility on your Office:Mac disc to do this. It will detect all old versions on your Mac and ask if you want to delete them. Then re-install your retail version of Office:Mac, and you'll be fine.

    /nm
     
  25. Applespider macrumors G4

    Applespider

    Joined:
    Jan 20, 2004
    Location:
    looking through rose-tinted spectacles...
    #25
    There's a big message when you start installing Office that points out that you need to delete the trial version before you install the full one.

    I'd forgotten completely about that while setting up my aunt's iMac until I saw it appear on the screen just before I clicked that 'install' button.
     

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