missing hard drive: extra ?'s

Discussion in 'Mac Basics and Help' started by verozov, May 22, 2005.

  1. verozov macrumors regular

    verozov

    Joined:
    Jan 8, 2005
    Location:
    Columbia, SC
    #1
    ok i've searched through all the threads and although i know there are already threads on this topic, none of them answered my ?'s...

    i have a G4 1.25 GHz eMac w/ 512mb RAM (installed by Apple), Airport Extreme and Bluetooth... i've had my computer for about 9 months, and yesterday while i was using it i left to go get something to eat, came back, and a screen with a Finder icon switching to a ? folder was up...

    i looked this problem up on Apple.com, called some friends, and found out i needed to reinstall the OS. so i tried doing that, but once i got to the "select destination for installation" step there was no hard drive to download it upon... i saw that someone else had this exact same problem except there screen was a sad face/ ? switching screen so i figured this was something different...

    i looked up possible solutions, and tried resetting PRAM, doing a quick and extended diagnoistic in Startup Manager, and using Disk Utility (the HD didn't show up there either)....

    i called Apple support but found out that (obviously) my 90 days of complimentary phone support was up, and that they could not help me unless i purchased the $120 Applecare 3 year extended support... my 1 year support is not up yet, since i purchased my computer last july...

    is there anyway i can fix this problem w/o taking it anywhere... something im missing? could i install a new HD myself (although i don't want to lose my current data, as i have 5 gigs of music not backed up, and countless pics, movies i've made, info, etc.).... if i do have to take it to an apple store to get it fixed, will it cost anything? i really just don't know what to do... (although i don't live near an apple store, i am going to Atlanta soon anyway for a family visit, and could theoretically take my emac in, although it would be a major pain)...

    any tips or information at all would be greatly appreciated! i hate using the windoze im on now... and seriously need all the information on my HD back, although not right now...
     
  2. badmofo9000 macrumors regular

    Joined:
    Feb 14, 2005
    Location:
    Shores of Lake Michigan
    #2
    Most likely you could fix it yourself, it might void your warantey..? There are many tutorials, I would do a search on google. I highly doubt you will be able to recover anything from the old "dead" hard drive.
     
  3. verozov thread starter macrumors regular

    verozov

    Joined:
    Jan 8, 2005
    Location:
    Columbia, SC
    #4
    do u think my HD is really "dead"? could it b something else?
     
  4. badmofo9000 macrumors regular

    Joined:
    Feb 14, 2005
    Location:
    Shores of Lake Michigan
    #5

    Either it is dead or your ide controller went out.(rare) I would assume it is your hard drive. This happened on my brothers old G3 ibook, it turned out to be a bad harddrive.
     
  5. verozov thread starter macrumors regular

    verozov

    Joined:
    Jan 8, 2005
    Location:
    Columbia, SC
    #7
    i also don't want to lose my files, as i have numerous applications and files that i really don't want to lose...

    the only thing more important to me than losing my files is losing my money... if i do take it to an apple store or authorized repair location, will i have to pay any money?

    i think this whole situation shouldn't have ever happened, and i really don't think i (we) should have to pay any money since it is all the hardware's fault... esp. considering i'm losing valuable files...

    do u think apple would pair for file recovery, since it's there fault? just a thought...
     

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