Mom's MacBook Air 2010 Problem

Discussion in 'MacBook Air' started by YJamie85, Mar 3, 2012.

  1. macrumors member

    YJamie85

    Joined:
    Feb 27, 2012
    #1
    My mom has a macbook air 2010, her startup disk is full. I don't know what to do for it. She often likes to download tons of apps, we're guessing thats' what's causing the built up in her ram. Another thing is whenever i delete unwanted files/pictures the trash can isn't getting full, but it's asking me for her admin password every time. How do I fix this? How do I lower the startup disk from not being so full?
     
  2. macrumors 68040

    Joined:
    Dec 13, 2004
    #2
    delete stuff and empty the trash
     
  3. thread starter macrumors member

    YJamie85

    Joined:
    Feb 27, 2012
    #3
    Even when I delete stuff, it's deleted yes but the trash can doesn't get full. It stays empty.

    As I right click -> Move to trash.
    (It asks for the admin password. Once entered)
    Trash can sound (but no trash in the trash can).

    I've deleted every app that was in my mom's (iTunes Mobile App folder),
    Every picture (it's been backed-up as well).

    After all that, i then clicked:
    Apple Logo > The About This Mac > Storage > (OTHER FILES: Yellow Tab) is to the end of the storage base.

    The Macbook Air is 128GB SSD, she has only about 1.60GB left.
    I have no idea what to do. It'd be nice to get an answer here though if not i might have to make a trip to the Apple Store. Hopefully you guys can help me though, :)
     
  4. macrumors demi-god

    Gav2k

    Joined:
    Jul 24, 2009
    #4
    Wirelessly posted (iPhone 4s: Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)

    Sounds like the system is asking for the password to perminatly delete the files not move them to trash as there is no room!

    Buy her an external hdd and move all of her pictures etc off the main drive!
     
  5. macrumors regular

    Joined:
    Dec 9, 2011
    Location:
    South Yorkshire
    #5
    If you are deleting photos in iPhoto then you should know that they don't go to the normal trash, there's a trash folder within iPhoto. In iPhoto choose, iPhoto, Empty iPhoto Trash, then click OK to empty it.

    Do a search for any large files and report what you find here. Where are you backing up to? If you are using Time Machine check that it is not storing backups on the startup drive.

    Stewart
     
  6. thread starter macrumors member

    YJamie85

    Joined:
    Feb 27, 2012
    #6
    What about the Trash can issue?

    (No matter how much I delete or what I delete, it doesn't show that the trash can is full. Therefore I cannot empty the trash can when it's already showing it's empty).
     
  7. macrumors 65816

    Dweez

    Joined:
    Jun 13, 2011
    Location:
    Down by the river
    #7
    This is the solution.
     
  8. thread starter macrumors member

    YJamie85

    Joined:
    Feb 27, 2012
    #8
    this is what's on my mom's mba's storage says.



    As for the trash can: it isn't showing any signs of "having deleted files in it" so I cannot empty it.
     

    Attached Files:

  9. macrumors 68020

    LostSoul80

    Joined:
    Jan 25, 2009
    #9
    Download an run Monolingual and remove all the languages you don't need.
    Also, check in /Library/Updates/ and delete everything but don't touch ProductMetadata.plist.
     
  10. macrumors 68000

    James Craner

    Joined:
    Sep 13, 2002
    Location:
    Bristol, UK
    #10
    Jamie,

    Did you do what Stewart suggested and emptied the trash in iPhoto ? You mentioned in your first post about deleted photo's not appearing in the OS X trash , which they won't as iPhoto has it's own trash bin.

    iPhoto-1.png
     
  11. macrumors 68020

    Cheffy Dave

    Joined:
    Feb 5, 2007
    Location:
    Sunny Florida, on the Gulf Coast in Homosassa Fl
    #11
    Since you don't really know what you are doing,get it done right, take it to the Apple Store
     
  12. macrumors regular

    Joined:
    Dec 9, 2011
    Location:
    South Yorkshire
    #12
    Oh, Oh, the old "Other" thing. If you have Time Machine turned on but you are not regularly connected to an external backup drive that Time Machine is pointed to then Time Machine backups are stored on your startup drive until you connect to an external drive and do a backup. Connect and external drive, force a backup immediately then turn Time Machine off so it doesn't store local backups. Turn Time Machine on when YOU want to do a backup then turn it off again after backing up.

    Stewart
    Oh, find someone who knows what they're doing with a Macbook Air to help.
     
  13. thread starter macrumors member

    YJamie85

    Joined:
    Feb 27, 2012
    #13
    Apple fixed the problem :)
    Thank you everyone for helping me out. The apple people also read your blogs here they said thank you for the help. Apple fans helping among apple fans, they appreciate it. :)
     
  14. macrumors 6502

    Joined:
    Nov 5, 2011
    Location:
    United States
    #14
    hd is full
     

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