My 5th replacement of 2013 Air. Still got some problem!

Discussion in 'MacBook Air' started by jeffery0103, Jun 26, 2013.

  1. macrumors member

    Joined:
    Jun 21, 2013
    #1
    Hi guys. I have exchanged 5 units already. And still having problems with my new air.
    QC is really really bad. I paid so much money for that Coz its the top model of 13" air i7 8gb ram 512ssd. I expected a 99.99% perfect machine. But after what i've been through, I m just tired of this lottery game. Just wanna get some opinions from you guys if i should take it back again.
    Thz a lot!

    1: Nicks at the bottom corner, Magic mirror screen, light leakage at the bottom but evenly!

    2: Apple logo was bent, Magic mirror screen, light leakage at the bottom but evenly!

    3: dead pixel, Magic mirror screen, light leakage at the bottom but evenly

    4: Scratches next to trackpad and next to the hinge, Magic mirror screen, light leakage at the bottom but evenly

    5: Everything seems to be fine but light leakage at the bottom. Specially left bottom
     
  2. macrumors regular

    Joined:
    Apr 15, 2013
    #2
    What does "Magic mirror screen" mean? To me it sounds like you're being awfully picky, to be honest, but I didn't see the actual units so who knows. Light bleed seems to be on all 5 of your machines so maybe your standards for that are a little high? :)
     
  3. macrumors 65816

    HiDEF

    Joined:
    Jun 23, 2010
    Location:
    Miami, FL
    #3
    Extremely odd that all 5 replacements have an issue.
     
  4. thread starter macrumors member

    Joined:
    Jun 21, 2013
    #4
    You know distorting mirror? when you look at the screen your face look twist.
    the light leakage on previous 4 look good coz its evenly spread.
    But this one its actually more light leak on the left bottom.

    ----------

    yea man. Apple QC used to be real good.
    but now its awful.:(
     
  5. macrumors regular

    Joined:
    Jan 31, 2011
    #5
    Nope.
     
  6. thread starter macrumors member

    Joined:
    Jun 21, 2013
    #6
    yea man. Apple QC used to be real good.
    but now its awful.:(

    ----------

    Flat screen supposed to be flat rite?
    But the screen looks a bit curved
     
  7. macrumors regular

    Joined:
    Jan 31, 2011
    #7
    What kind of tolerance are you expecting?
     
  8. thread starter macrumors member

    Joined:
    Jun 21, 2013
    #8
    For a $2000 machine.
    I expect it to be flawless. like the one i have now.
    And also screen with no light leakage!
    But still i got bad light leakage on this one
     
  9. macrumors regular

    Joined:
    Feb 3, 2010
    Location:
    London, United Kingdom
    #9
    Sorry, but it sounds to me like you're making this up. I literally just unboxed the unit, and I am incredibly pleased.
     
  10. macrumors regular

    Joined:
    Jan 31, 2011
    #10
    I think your expectation of the degree of manufacturing precision in a consumer product may be unrealistic.
     
  11. macrumors 6502

    iMarvin

    Joined:
    Sep 29, 2011
    Location:
    On the internet!
    #11
    Depending on how big the nicks were on the first one, i probably would of kept that. The "magic mirror screen" :)p) shouldn't be a problem because your not looking on the glass, but on the lcd panel behind it. It sounds to me that you are very picky, but i don't blame you. Just bear in mind that it won't stay perfect forever even if you get one that is spotless. :)
     
  12. thread starter macrumors member

    Joined:
    Jun 21, 2013
    #12
  13. macrumors 68000

    ritmomundo

    Joined:
    Jan 12, 2011
    Location:
    Bel Air, CA
    #13
    I think the "magic mirror screen" is normal, because there's no glass overlay like in MacBook Pros.

    Also, all 5 units have light leakage? You should post a picture so we can see it, but is it possible thats normal as well?
     
  14. thread starter macrumors member

    Joined:
    Jun 21, 2013
    #14
    I know i m picky coz i expect a better machine since it cost nearly $2000.
    But the magic mirror thing annoys me when i m working in a bright environment. coz i see myself twisting all the time. I can't see any other brands has this kinda screen problems. and they are a lot cheaper
     
  15. macrumors 601

    Joined:
    Aug 27, 2012
    #15
    Buy something else.
     
  16. macrumors regular

    Joined:
    Nov 5, 2011
    Location:
    Boston
    #16
    5 units !:eek:wow, what do the people at Apple say ? are they in agreement with you that something is a miss? this is mighty odd, I have a 13" air 2012, no issues and it was a refurb.
     
  17. macrumors 68000

    xlii

    Joined:
    Sep 19, 2006
    Location:
    Millis, Massachusetts
    #17
    If I were you I would take #5 back, ask for a refund... and buy a DELL.
     
  18. macrumors 68000

    ritmomundo

    Joined:
    Jan 12, 2011
    Location:
    Bel Air, CA
    #18
    For the price, I would get a rMBP. Plus, you'll have the glass over the screen, eliminating the "magic mirror screen" problem you're having.
     
  19. macrumors Nehalem

    GoCubsGo

    Joined:
    Feb 19, 2005
    #19
    This.
    The first issue listed in this thread was "enhanced" because his only issue with his first machine was a "missing corner" which was a knick by the hinge (he said hitch but there is no hitch). The fact was that the knick was so small that he had to take a high res photo and still, the first responders of the post had to really look for what he was on about.

    I don't know about this so-called drama of a magic mirror, but I believe it is time for the Apple store to refund his money and he can buy his machine elsewhere. I would put a flag on his account for excessive returns for less than minor issues.
     
  20. macrumors 68000

    Joined:
    Sep 18, 2009
    #20
    I have 20/15 vision and I still had to zoom in to see what you were referring to... Not sure I would have even noticed in person.

    Are you sure you don't have the Photobooth app running? :D

    As for Apple's "QC", the only issue I had was with the original iPad. Every other product I have purchased since then (2011 27" iMac, 15" rMBP, iPad 2, iPad Mini, 2012 27" iMac, and now the 2013 13" MBA) have exceeded my standards.
     
  21. macrumors regular

    Joined:
    Dec 9, 2012
    Location:
    Louisiana
    #21
    I wish you had taken pics of this "magic mirror screen". I have never heard of this problem before and am curious about it.
     
  22. macrumors 68000

    sonicrobby

    Joined:
    Apr 24, 2013
    Location:
    New Orleans
    #22
    WTF?! Thats what you were complaining about?!
    I bought a used rMBP with a huge scratch on the bottom and I couldnt be happier with it (because of the $800 savings, but regardless, you'd have to use your computer upside down in order to really feel like its there)
     
  23. thread starter macrumors member

    Joined:
    Jun 21, 2013
    #23
    I only have the recent one so i can only show you the light leaks on the current machine
     

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  24. thread starter macrumors member

    Joined:
    Jun 21, 2013
    #24
    I have a 2012 too.
    Running smooth and flawless!
     
  25. macrumors 68000

    Joined:
    Sep 18, 2009
    #25
    In the other thread you have a clear HD picture, and here you provide us this grainy example? :rolleyes:
     

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