my friend told me that...

Discussion in 'iPod' started by Xgamer1224, Sep 10, 2008.

  1. macrumors regular

    Joined:
    Jul 11, 2008
    #1
    apple backs up your music using the internet. i was wondering if it is true because i had over 300 songs on my itunes library and then my computer crashed and deleted it all. i would have transfered my purchases but tragically, my ipod had to berestored after it got really really hot after i plugged it into the wall to charge. is this true? because it would really benefit me.
     
  2. macrumors Nehalem

    GoCubsGo

    Joined:
    Feb 19, 2005
    #2
    Your friend was incorrect.
    You can back up your hard drive using Time Machine, but you don't need the internet for that. No go sock your friend in the throat.
     
  3. macrumors 6502a

    xJulianx

    Joined:
    Oct 1, 2006
    Location:
    Brighton, UK
    #3
    Are you sure he wasn't referring to Time Machine which does automatic backups to an external drive?
     
  4. thread starter macrumors regular

    Joined:
    Jul 11, 2008
    #4
    well he meant for windows. and is there no way to get my music back?
     
  5. macrumors 65816

    soberbrain

    Joined:
    May 9, 2008
    #5
    Try calling Apple and let them know about what happened.

    See if they can let you download the purchased songs for free.

    Whether that works or not, consider having a back up solution.
     
  6. Guest

    Sky Blue

    Joined:
    Jan 8, 2005
    #6
    No
     
  7. Moderator emeritus

    EricNau

    Joined:
    Apr 27, 2005
    Location:
    San Francisco, CA
    #7
    It's the same story for Windows. While they are under no obligation to help, you can certainly contact Apple and see if they're willing to help. Under rare circumstances they have been known to allow you to re-download your previously purchased content.

    http://www.apple.com/support/itunes/store/browser/

    ...Select "Purchase(s) missing" > "My Hard Drive Crashed"


    And from this point forward, always have a current backup of all your data.
     
  8. macrumors 6502

    Joined:
    Dec 13, 2007
    #8
    I lost some purchased songs in iTunes and after contacting Apple via the form on the link below they checked my purchase history to verify I had already purchased the songs and they made them available for me to download again free. Email them explaining how you lost them and they will do the same. Link below,

    http://www.apple.com/support/itunes/store/browser/
     
  9. macrumors 6502

    MacBass

    Joined:
    Aug 12, 2005
    Location:
    La Crosse, WI
    #9
    Wow, this would have been handy to have had back when my machine crashed. I just bit the bullet and bought the songs again. Granted, there may have only been 30 - 50 songs, but still.
     
  10. macrumors 6502

    Joined:
    Jul 2, 2007
    #10
    Haha, nice.
     
  11. macrumors 68040

    Joined:
    Feb 17, 2008
    Location:
    Britain
    #11
    Have you got house insurance? This may cover digital media.

    I assume we are talking about legally purchased music from iTunes?
     

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