man, this sucks. For years I've been trying to switch her, telling her how great macs are... today she gets her first mac, a new PM 1.25 Ghz G4. We turn it on, get through most of the registration. On the time zone setting page, the spinning color wheel appears. Won't go away. We have to hard restart. Grey start up screen for a long time. Then the finder icon appears, flashing alternately on the screen with an icon of a folder with a question mark over it. Cannot advance beyond this screen. Powermac will not boot up. Dead. Goddamn it! She was so excited about her first mac, and this happens. Freakin' DOA. Aaargh, makes me so angry. We're taking it back to an apple store tomorrow, getting there right when it opens. I'm thinking we should turn the new one on in the store just to make sure this doesn't happen again. Soooo frustrating.