and it's not the silent switch. When a call comes in it vibrates. I've checked Settings:Sound and everything seems to be turned on. Is there another volume control somewhere? The ringer buttons on side are set to high volume. I've selected Settings:Sounds and scrolled down to the different tones. When I select a new one, I normally hear it. This time none of the sounds work, the phone just vibrates... Something else I've noticed, usually when I am using the keyboard, I hear a click sound when I type a letter. That no longer happens. Last time I checked, I could use the phone and hear the other caller. Will recheck that this morning. Looking for some possibilities. Thanks!