My iPhone is stuck on the edit home screen

Discussion in 'iPhone Tips, Help and Troubleshooting' started by adouglas100, Mar 24, 2010.

  1. macrumors newbie

    Joined:
    Mar 23, 2010
    #1
    I just restored my iPhone to software 3.1.3 and i switched it on. The unlock slider works fine but when the edit home screen comes up you cant click dismiss. The button is there to click but when you try to press on it it doesnt do anything. Iv try to restore it back to 3.1.2 and 3.1.1 but it still does the same thing. Iv also tried to restart it but again nothing changes. Can anyone help please ?? :confused:
     
  2. macrumors 68040

    eastercat

    Joined:
    Mar 3, 2008
    Location:
    PDX
    #2
    If reinstalling the software, restarting and turning it off doesn't work, you should go to the Apple store.

     
  3. thread starter macrumors newbie

    Joined:
    Mar 23, 2010
    #3
    My warrenty has run out will they still help me ? Could it be something in the iPhone like the mother board thing ?
     
  4. macrumors 6502a

    Bear Hunter

    Joined:
    Aug 10, 2008
    #4
    Have you tried a hard reset? (hold down home and power button until you see apple logo)
     
  5. thread starter macrumors newbie

    Joined:
    Mar 23, 2010
    #5
    Yeah tried that still no difference.
     
  6. thread starter macrumors newbie

    Joined:
    Mar 23, 2010
    #6
    Could someone answer this please.
     
  7. macrumors Nehalem

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #7
    Sounds like the digitizer behind the glass went bad and wont respond to touch any more.
    Apple will still help you but charge you a $200 out of warranty fee and give you a replacement.
     
  8. thread starter macrumors newbie

    Joined:
    Mar 23, 2010
    #8
    The digitizer still works because the slide to unlock still works. So say I went in and asked about it could they tell me what's wrong with it without charging me ?
     
  9. macrumors Nehalem

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #9
    You can show them what its doing and see what they say.
    So the touch works its just freezes as soon as the phone starts on edit home screen pop up?
     
  10. Administrator/Editor

    r6girl

    Staff Member

    Joined:
    Sep 6, 2003
    Location:
    Massachusetts
    #10
    They won't charge you to take a look at it. Most likely they'll just tell you it will be $199 to replace it and that'll be it. If they get detailed enough about what's wrong with it, you can decline the $199 replacement and work on fixing it yourself (order parts from ifixit.com or something) or go to an independent iPhone repair shop for an estimate.
     
  11. thread starter macrumors newbie

    Joined:
    Mar 23, 2010
    #11
    It doesn't freeze it just does do anything when you try to click on dismiss.
     
  12. thread starter macrumors newbie

    Joined:
    Mar 23, 2010
    #12
    Yeah I think it might be something to do with the motherboard or something.
     
  13. thread starter macrumors newbie

    Joined:
    Mar 23, 2010
    #13
    I finally managed to fix it ! I got a text then opened it and viewed it on the side and i could click on dismiss. Its very strange. Thank you to all who helped.
     
  14. macrumors newbie

    Joined:
    Mar 25, 2010
    #14
    Respringing it over SSH could possibly fix it.You might possibly be able to get SSH/Veency/SBSettings onto your phone by making a custom IPSW in pwnagetool, in advanced mode you can add packages to the IPSW before creating and then restore. then SSH should be on, respring over there, sorted.
     
  15. macrumors newbie

    Joined:
    Apr 16, 2010
    #15
    I had the exact same problem as you and was able to fix it. Here's how...

    I took the SIM card out of another phone in the house and put it in the phone with the stuck dismiss screen. Once it was recognized I sent it a text message. When it arrived I got the message with the Close or Reply box. Click Reply. The SMS app opens and the Edit Home Screen comes up again....stuck. However, now that you're in SMS, rotate the phone 90 degrees and get into landscape mode. You can now touch dismiss. Ta-da!!

    Good luck.
     

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