My iPhone will not rotate into landscape!

Discussion in 'iPhone Tips, Help and Troubleshooting' started by karleaglemac, Dec 26, 2008.

  1. macrumors regular

    karleaglemac

    Joined:
    Mar 12, 2007
    #1
    Whenever I am on the web or looking at pictures and turn my phone it doesn't rotate to landscape. I've tried a reset and restart and still no change. Any ideas or suggestions before I make the trip to the Apple Store?

    Please help if you can, and thanks in advance!
     
  2. macrumors 68000

    Mr. Giver '94

    Joined:
    Jun 2, 2008
    Location:
    London
    #2
    Try and reset it one more time. Make sure you are holding the phone at an angle where it can recognize the tilt/rotation. I doubt reseting it again will fix anything because it sounds like a faulty accelerometer. Sadly a trip to the Apple store for a replacement is the only way to fix it.
     
  3. macrumors 6502

    Joined:
    Nov 7, 2008
    Location:
    Columbus, OH
    #3
    Did this problem start after doing something software related, ie. installing a new app, upgrading firmware, syncing? I'm assuming you are using the latest firmware. You could also try a restore, but I'd be afraid of it fixing the problem only long enough for the warranty to expire.
     
  4. macrumors 6502

    Joined:
    Dec 2, 2008
    Location:
    Switzerland
    #4
    Since when have you been experiencing this problem?
     
  5. thread starter macrumors regular

    karleaglemac

    Joined:
    Mar 12, 2007
    #5
    My wife and I just got our iPhones on the 24th. As far as I remember it has been like this straight out of the box. I was wondering if there was a setting that I need to adjust or something. It seems like a faulty accelerometer.
    Is this a common problem?
     
  6. Guest

    Joined:
    Nov 6, 2007
    Location:
    Italy
    #6
    no,it is not a common problem.
    Is your wife's doing it as well? Try the calculator App and give it a second. Hold it perpendicularly while switching.
     
  7. macrumors 6502

    Joined:
    Dec 2, 2008
    Location:
    Switzerland
    #7
    Hi karleaglemac
    If problem from the start, I would have the phone exchanged under warranty ASAP.
     
  8. thread starter macrumors regular

    karleaglemac

    Joined:
    Mar 12, 2007
    #8
    Well I'm afraid there must be something wrong with the accelerometer. Good thinking on the calculator test. It still stayed portrait when I turned it. I'm just baffled because I have never heard of this specific problem before.
    If I just bought this iPhone four days ago I shouldn't have a problem exchanging it or getting it fixed when I go to the Apple Store tomorrow, should I?
     

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