my ipod 5G 30 gig broken?

Discussion in 'iPod' started by Jagsfan6116, Jun 10, 2006.

  1. Jagsfan6116 macrumors newbie

    Joined:
    Nov 25, 2005
    Location:
    Springfield, VA
    #1
    my ipod is screwed up i think i unplugged it during song transfer or something.. computer froze. Everytime i power up my ipod... it goes to the screen with an apple on it, and then restarts after making a hd click noise. It keeps doing this a few times before it turns off. Every once in a while i get a battery indicator that it is low.. but i tried to charge it for hours. and then it still doesn't work? comptuer won't even recognize it? What should i do?


    Thanks
    Jagsfna
     
  2. luckylisp macrumors 6502

    Joined:
    Feb 2, 2006
    Location:
    NY state
  3. Mord macrumors G4

    Mord

    Joined:
    Aug 24, 2003
    Location:
    UK
    #3
    if all elce fails, put it in an airtight plastic bag with as little air in it as possible and put it in the freezer overnight, then whip it out mount it in disk utility and format it.

    thats worked for me on 3 HD's so far, includeing a 4g 40GB ipod
     
  4. Jagsfan6116 thread starter macrumors newbie

    Joined:
    Nov 25, 2005
    Location:
    Springfield, VA
    #4
    is that a real method/ i really don't wanna mess it up to the point they won't fix/replace it.

    Thanks
     
  5. Mord macrumors G4

    Mord

    Joined:
    Aug 24, 2003
    Location:
    UK
    #5
    nevermind, i just noticed it's new, just call applecare and have them replace it.

    be firm if they try and say you dropped it, HD's fail and they will probably pin it on you.

    if it has some kind of dent on it they will be really pushy that it's your fault.

    dont worry about the pulling it out while it was tranfering stuff, that would not damage it physically.
     
  6. Jagsfan6116 thread starter macrumors newbie

    Joined:
    Nov 25, 2005
    Location:
    Springfield, VA
    #6
    nah, i have never dropped it... you think they will replace it? i still have like 170 days left on my warranty
     
  7. Mord macrumors G4

    Mord

    Joined:
    Aug 24, 2003
    Location:
    UK
    #7
    they are oblidged to fix/replace it, just call them up

    oh and they may pull some ******** about needing to pay them to even speak to them, just say no you need the thing replaced or repaired you dont need technical support.
     
  8. Jagsfan6116 thread starter macrumors newbie

    Joined:
    Nov 25, 2005
    Location:
    Springfield, VA
    #8
    is there anyone else that may know how to fix this? i mean.. when i plug into the computer right now.. i get a lighning bolt battery icon.. then after like 5 minutes.. it tries to power up.. but it fails and makes the click noise, then i get the lightning bolt again?

    ANYONE?

    Thanks
     
  9. Jagsfan6116 thread starter macrumors newbie

    Joined:
    Nov 25, 2005
    Location:
    Springfield, VA
    #9
    also, does anyone have experience with returning something? do they ask alot of questions? and do you think i would get a brand new ipod 30 Gig?
     
  10. gallagb macrumors 6502

    gallagb

    Joined:
    Apr 28, 2004
    Location:
    IN
    #10
    give them a call

    they ask you a quick "so what happened"
    then they generally trust you
    and will offer tech support

    go through the motions
    do what they ask

    then they'll send you a box and shipping will be pre-paid
    a few days later-- new ipod

    no big deal
    honest

    going to an apple store gets faster service
    but only faster by like a few hrs.

    plus involves paying for gas
    sometimes it is not faster

    really depends

    give them a call

    if you have something to hide....
    yea.
     
  11. Jagsfan6116 thread starter macrumors newbie

    Joined:
    Nov 25, 2005
    Location:
    Springfield, VA
    #11
    ok.. so there is a an apple store near me.. if i took my old one there.. would they give me a new one right then?
     
  12. luckylisp macrumors 6502

    Joined:
    Feb 2, 2006
    Location:
    NY state
    #12
    I doubt you'll get a brand new one, it'll likely be refurbished.
     

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