My MBP Repair

Discussion in 'MacBook Pro' started by pacman7331, Nov 21, 2006.

  1. pacman7331 macrumors regular

    pacman7331

    Joined:
    Apr 5, 2006
    #1
    I sent my MBP in for repairs for the following issues

    1) Screen Pixels Burning out left and right, faster and faster
    2) ugly ghostly lines on the screen
    3) DVD/CD Drive not working whatsoever
    4) Chassis (casing) damage due to regular usuage
    5) CPU whine
    6) Display Joints weakening more and more

    They sent it back after a week and told me on the slip that:

    "RETURN: CUSTOMER DECLINED REPAIR"
    When in fact they never called me or contacted me at all. I sent it in for reapir, not to deline it. Then I call them up and they tell me they won't repair it becuase I spilled somthing on it. Which is false.

    Oh and then online it says the repairs were completed.
    See for yourself, Case number: xxxxxxxx , Postal code: yyyyy
     
  2. ChickenSwartz macrumors 6502a

    Joined:
    Jul 27, 2006
  3. Transeau macrumors 6502a

    Transeau

    Joined:
    Jan 18, 2005
    Location:
    Alta Loma, CA
    #3
    That sucks! But at least you got yours back.

    Mine has been "Repair in Progress" for 17 days now... for a defective 1394 port.
     
  4. pacman7331 thread starter macrumors regular

    pacman7331

    Joined:
    Apr 5, 2006
    #4
    Yea they said I spilled somthing on it, so they won't fix anything.
    Funny. none of the problems i'm having relate to a spill.
    That is even if I did spill somthing on it (which i'm 100% sure i did not)
    I mean the only possibliity is that moisture got through the sleeve while I was carrying it in my backpack in the rain (I work outside.). But that is not a spill.
    And again, I'm not haveing any problems do to a spill. A spill has nothing to do with any problems I have.
     

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