My new iPad ha a crack just outside the screen

Discussion in 'iPad' started by als88, Apr 24, 2013.

  1. macrumors newbie

    Joined:
    Oct 25, 2012
    #1
    and i need a replacement, can you'll tell me how to get a replacement from apple? i was getting out of the car and it fell down on concrete but thankfully the screen was not affected.
     
  2. macrumors 68030

    dictoresno

    Joined:
    Apr 30, 2012
    Location:
    NJ
    #2
    if you have applecare or applecare +, you can get a replacement. if you dont, then by going into apple and lying about the crack to try to swindle them out of replacing it is just wrong. or you can be honest with them and see if they will replace it for you. warranty doesnt cover accidental damage, but applecare does.
     
  3. macrumors 68030

    sulpfiction

    Joined:
    Aug 16, 2011
    Location:
    Philadelphia Area
    #3
    If u have AC+ ur all good. If u don't, and u want a replacement, it's gonna cost u $149.
     
  4. macrumors G5

    ucfgrad93

    Joined:
    Aug 17, 2007
    Location:
    Colorado
    #4
    Apple has been known to replace out of warranty iPad for free, but it is hit or miss. If it is new and you paid for it with a credit card, the card issuing company may have accidental coverage. You might want to look into it, OP.
     
  5. macrumors 68020

    aPple nErd

    Joined:
    Feb 12, 2012
    Location:
    Jailbreaks/IOS Hacks
  6. macrumors 6502a

    Joined:
    Nov 16, 2011
    #6
    Didn't you learn the procedure with your iPhone? Remember?

    :rolleyes:

    Regards,
    Tom
     
  7. macrumors 68030

    sulpfiction

    Joined:
    Aug 16, 2011
    Location:
    Philadelphia Area
    #7
    Yeah, but not so much anymore...if at all. When AC+ came out, out of warranty, sympathy replacements slowly disappeared.
     
  8. macrumors 68030

    dictoresno

    Joined:
    Apr 30, 2012
    Location:
    NJ
    #8
    No this an apple forum, and this post is in the iPad section. I think you're the one who's lost.
     
  9. macrumors 68020

    aPple nErd

    Joined:
    Feb 12, 2012
    Location:
    Jailbreaks/IOS Hacks
    #9
    o sorry. my iPad glitches and it says iPhone. on my mac it says iPad
     
  10. macrumors 65816

    AQUADock

    Joined:
    Mar 20, 2011
    #10
    Actually it was originally posted in the iPhone section and got moved here.
     
  11. macrumors 68030

    dictoresno

    Joined:
    Apr 30, 2012
    Location:
    NJ
    #11
    That makes more sense
     
  12. macrumors member

    Joined:
    Dec 24, 2012
    #12
    What if there is other damage inside, will AC+ cover as well?
     
  13. macrumors 68030

    dictoresno

    Joined:
    Apr 30, 2012
    Location:
    NJ
    #13
    AC will cover accidental damage. so it will cover drop damage regardless of minor or major damage.
     

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