My site is down :(

Discussion in 'Macintosh Computers' started by JW8725, Jun 19, 2005.

  1. JW8725 macrumors 6502a

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    UK
  2. ITASOR macrumors 601

    ITASOR

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    Location:
    Oneida, NY
    #2
    Contact your host, they need to restart the SQL service or maybe even do a little more. If they try to say it's your fault, check in cPanel(or your control panel) and see if you still have the right SQL database for the forums. If you do, ask them nicely to restart the servers SQL service from WHM.
     
  3. JW8725 thread starter macrumors 6502a

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    #3
    Thanks for the info, i've been to SQL settings and clicked on repair. everything there seems fine, theres OK against each file there!

    pardon me but what is WHM and how do i get the host to restart it? Thanks
     
  4. ITASOR macrumors 601

    ITASOR

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    #4
    WHM stands for Web Host Manager. It's your hosts admin control panel to the server, basically. Inside WHM there's options to restart server services such as SQL, etc. They just click it and it restarts.
     
  5. munkle macrumors 68030

    munkle

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  6. JW8725 thread starter macrumors 6502a

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  7. mrzeve macrumors 6502a

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    #7
    Your host needs to kill the mysql service, then restart it, and probably kill it again.

    Just email them letting them know that the mysql on your account is down.
     
  8. munkle macrumors 68030

    munkle

    Joined:
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    #8
    My bad, I just clicked on the link provided and not the forum...which is indeed down, sorry!
     
  9. ITASOR macrumors 601

    ITASOR

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    #9
    Just incase your host doesn't know what you're talking about when you ask them to restart SQL, here's what the option looks like in WHM. They can access WHM from http://theirdomain.ext/whm/. They should really know all this stuff though.
     

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  10. crees! macrumors 68000

    crees!

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    #10
    Better yet just call them up. Don't wait on email if this is something important.
     
  11. ITASOR macrumors 601

    ITASOR

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    #11
    The site is hosted in ThePlanet datacenter, so they should either by contact from you, or your host (assuming you don't own the server) fix the issue if restarting the service doesn't work.
     
  12. JW8725 thread starter macrumors 6502a

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  13. ITASOR macrumors 601

    ITASOR

    Joined:
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    Location:
    Oneida, NY
    #13
    Cool. Was it just an issue or restarting the SQL? Forums look nice! I registered, even though I have no clue what it's about. :p
     
  14. JW8725 thread starter macrumors 6502a

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