MYOB/Word Help

Discussion in 'Mac Apps and Mac App Store' started by j_ormond, Aug 28, 2003.

  1. j_ormond macrumors newbie

    Joined:
    Aug 28, 2003
    Location:
    New York
    #1
    When I try to use the letters template from MYOB, the program tries to open it as an Appleworks document, even though Word is installed. I have been using it fine with Word until a couple of days ago. Now I can't get the letters to open in Word. Any suggestions? :confused:
     
  2. Sun Baked macrumors G5

    Sun Baked

    Joined:
    May 19, 2002
    #2
    You mean you can't use the Open File command from inside Word, and the dragging the file onto the Word alias won't allow you to open the file.

    Or...

    Double clicking on the file opens the file in AppleWorks.

    Or...

    MYOB isn't recognizing the template as a Word document.
     
  3. j_ormond thread starter macrumors newbie

    Joined:
    Aug 28, 2003
    Location:
    New York
    #3
    The template is from MYOB itself. It transfers the template into Word inserting the appropriate name, address, and letter type. When I click on the letter template in MYOB, it should open a word document, but instead it is trying to open an appleworks document.
     
  4. Sun Baked macrumors G5

    Sun Baked

    Joined:
    May 19, 2002
    #4
    All I can say is check the actual templates in the Letters folder in MYOB's home application folder to see if OS X is still seeing the documents as Word files. Double clicking one should also open it in Word, and the icon should still be a Word Template.

    Could be that you opened another file somewhere else that's making OS X think all .dot (I think that's the extension) files are AppleWorks files.

    If that's the case you'll have to set the default application back to Word for all the .dot files or just the ones you need inside MYOB's home folder.

    ---

    Show Info/Get Info [command-I] in the finder will bring up some more info on the file.

    ---

    And I had to ask the other question, because there are still a lot of people who don't know how to open a file any other way besides double-clicking it. :rolleyes:
     
  5. j_ormond thread starter macrumors newbie

    Joined:
    Aug 28, 2003
    Location:
    New York
    #5
    The templates are linked with word and open as a word file, but MYOB still tries to open Appleworks. Any other ideas you can think of.
     
  6. Sun Baked macrumors G5

    Sun Baked

    Joined:
    May 19, 2002
    #6
    Re: Second Look...

    I don't know, the mail-merge files I saw when I looked inside the Letters>Text Letters folder said they were SimpleText files and will be opened with TextEdit.

    The templates one level up in Letters were the Word template files.

    If you are mail-merge/auto and filling the name/address/etc. the program is probably using the plain text files with the strange stuff in it.
    Could be you opened a plain text file somewhere else and reset them all to AppleWorks, and this is also the file MYOB is using for export.

    Since the templates in the Letters folder (on second look) are self-edit files and most likely not the files being used by MYOB.
    But this is based on the troubleshooting rule of thumb -- "You sure you're looking at the right file? And it's not this one over here?"
     
  7. j_ormond thread starter macrumors newbie

    Joined:
    Aug 28, 2003
    Location:
    New York
    #7
    I checked all the templates and reset them to Word but MYOB still tries to open AppleWorks:confused:
     

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