Need 16 Dead Pixels before Apple replaces

Discussion in 'iMac' started by Konradx, Oct 19, 2006.

  1. Konradx macrumors 6502

    Konradx

    Joined:
    Oct 19, 2005
    Location:
    Toronto, Canada
    #1
    Wow..just wow..16? are they insane? I have a big green dead pixel in the middle of my new iMac 24" and i really havent looked to see if i have more. But i need 16 according to the Apple tech line before they will replace it.

    That is a joke. I know Samsung on their 24" has a much smaller pixel deathrate before they will replace it. But 16..thats just retarded.

    Not really happy with Apples service so far. What if i had 10 or 14?
     
  2. Eidorian macrumors Penryn

    Eidorian

    Joined:
    Mar 23, 2005
    Location:
    Indianapolis
    #2
    Uhh...that's BS on the 16 pixels. Unless Apple changed their policy after January 2006. It's less then 16 on my service manuals. -_-
     
  3. risc macrumors 68030

    risc

    Joined:
    Jul 23, 2004
    Location:
    Melbourne, Australia
    #3
    My MacBook Pro had a few say 3 or 4 dead (not stuck) pixels and even though it took me a couple of months to find them Apple still replaced the TFT for me.
     
  4. iVersa macrumors 6502

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    Aug 12, 2006
    Location:
    London, UK
  5. derboy macrumors regular

    Joined:
    Feb 25, 2004
    Location:
    UK
    #5
    one green pixel...get over it.

    getting your pants in a twist over that is retarded
     
  6. hollerz macrumors 6502a

    hollerz

    Joined:
    Sep 13, 2006
    Location:
    Durham, UK
    #6
    Exactly, I have one green pixel on my 20", never even notice in unless the screen is black. :rolleyes:
     
  7. Dont Hurt Me macrumors 603

    Dont Hurt Me

    Joined:
    Dec 21, 2002
    Location:
    Yahooville S.C.
    #7
    This would keep me away from buying any Mac Display or a iMac. I have 2 NEC displays and between them both they have 0 dead or stuck pixels. 16 or 15 before they replace is crazy. Amazing for sure.
     
  8. Konradx thread starter macrumors 6502

    Konradx

    Joined:
    Oct 19, 2005
    Location:
    Toronto, Canada
    #8
    This is for the 24" models. 1 pixel doesnt bug me that much, though ive owned many LCDS and this is my first. What does bother me is that they told me you need 16 before it gets replaced. And i talked to the manager, so its not like he's making that number up.
     
  9. Eidorian macrumors Penryn

    Eidorian

    Joined:
    Mar 23, 2005
    Location:
    Indianapolis
    #9
    I have the Apple Service Source manuals and a lot of their literature. I plan on getting the latest Desktop and Portable Systems book in December. If you REALLY want to know what goes on in Apple, they're the best. You get the service guides in paper form too. I STRONGLY suggest them for those who want to know.

    It's LESS then 16 pixels. Go to a bookstore and just pick up an Apple Training Series book and figure it out yourself.

    I'm the hardware specialist at work and I need to know these things.
     
  10. Cooknn macrumors 68020

    Cooknn

    Joined:
    Aug 23, 2003
    Location:
    Fort Myers, FL
    #10
    Buy from CompUSA. 21 day no questions asked return policy.
     
  11. Zwhaler macrumors 603

    Zwhaler

    Joined:
    Jun 10, 2006
    #11
    I would go to the Apple store anyway, be polite, but be firm about how you want a replacement, and how you paid for 1920x1080 (or whatever your pixel count is) and the I didn't get what I paid for and I am unhappy that I have a slightly defective product. Lucky for me, I have no dead/stuck pixels.
     
  12. JAT macrumors 603

    Joined:
    Dec 31, 2001
    Location:
    Mpls, MN
    #12
    It used to be that the location mattered, too. Last PB I bought (before this year, about a decade ago), it was something like 4 or fewer in the middle of the screen, maybe up to 10 on the edges.

    LCD tech wasn't as perfect back then, now it should be replaced for one bad pixel in the middle of the screen, IMO.
     
  13. bearbo macrumors 68000

    bearbo

    Joined:
    Jul 20, 2006
    #13
    how do you know it's a green pixel if it's dead?:rolleyes:
     
  14. BlizzardBomb macrumors 68030

    BlizzardBomb

    Joined:
    Jun 15, 2005
    Location:
    England
    #14
    A big green pixel dead pixel? So there are small green dead pixels too? And dead pixels are black btw.
     
  15. Konradx thread starter macrumors 6502

    Konradx

    Joined:
    Oct 19, 2005
    Location:
    Toronto, Canada
    #15
    Sorry im not a pixel specialist. I guess its a stuck pixel. I can live with it. I realize the amount of pixels in a 24" lcd, and its under 1% of the pixels. The technology isnt their yet, to be able to have 100% of pixels always operating. What did suprise me was the 16 pixel policy 2 different people told me over the phone, including a manager. I've yet to hear stories of people having over 10 dead pixels on their screens, and most company policies are much lower.
     
  16. dopey220 macrumors 6502

    dopey220

    Joined:
    Jul 19, 2006
    #16
    Just find a way to kill the other 15. Couldn't be that hard.
     
  17. emptyCup macrumors 65816

    emptyCup

    Joined:
    Jan 5, 2005
    #17
    Did Apple tell you this? As Eldorian said it used to be more than 4 (less if they were together making a big spot or right in the middle of the screen). You could try this. Otherwise call Apple again.
     
  18. Maxx Power macrumors 6502a

    Maxx Power

    Joined:
    Apr 29, 2003
    #18
    Well, you could always just "fake" an electronic problem by connecting some local 12v sources to some of the pins of the video port, should fry the video portion of the motherboard without leaving a single trace, if you don't mention it, it'll be covered under the warranty.

    Sounds evil doesn't it. 16 pixels dead also sounds a bit evil.
     
  19. iancapable macrumors 6502

    iancapable

    Joined:
    Oct 4, 2006
    Location:
    London, United Kingdom
    #19
    If it's a green pixel, it just means it's stuck. A dead pixel is black as is no live connection to that point on the screen.

    You can work the pixel off, run high intensive colour flashing stuff on the pixel (through your browser) or sometimes they just go away on their own.

    I had a stuck pixel on one of my screens. I got rid of it by rubbing... I have no dead or stuck pixels anymore.
     

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