Need Help/Advice FedEx Claims

Discussion in 'Buying Tips, Advice and Discussion (archive)' started by JackSYi, May 29, 2005.

  1. JackSYi macrumors 6502a

    Joined:
    Feb 20, 2005
    #1
    I was trading my 15" Powerbook via FedEx Ground. Within a few days, the recipient called me, telling me that FedEx had damaged my package. I called FedEx and they told me that the package was completely destroyed based on the damage report they had done. They told me I should file a claim with them; I had insured it for $2000 with real value at $2013.23. I have all supporting documents proving I had purchased the Powerbook.

    Anyone with any experience know if FedEx will give me my claims, and how fast? Any response will be appreciated.
     
  2. alexstein macrumors 6502a

    alexstein

    Joined:
    Aug 23, 2004
    #2
    they already admitted that the package is completly destroyed. you just have to file a claim with them. i believe they are pretty good about that. it might take a while to get your money back since it is a large company and that you have to file a claim that has to get evaluated.

    best of luck!
     
  3. dmw007 macrumors G4

    dmw007

    Joined:
    May 26, 2005
    Location:
    Working for MI-6
    #3
    Yikes, dont you just hate it when stuff gets banged up and broken when its shipped or mailed. :mad:
    Hopefully they act quickly and handle your claim right away. Sorry to hear about your problem w/ FedEx, they usually are a good company.
     
  4. JackSYi thread starter macrumors 6502a

    Joined:
    Feb 20, 2005
    #4
    Thanks everyone for your advice and support, it means alot! :D :D :D
     

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