Need HELP. iTMS says keychain is invalid

Discussion in 'Mac Basics and Help' started by ModestPenguin, Mar 16, 2006.

  1. ModestPenguin macrumors 6502

    ModestPenguin

    Joined:
    Mar 5, 2006
    Location:
    OKC
    #1
    I keep getting the same message when I try to sign in to iTMS. it reads

    "iTunes could not connect to the music store. The requested keychain is invaild. Open Keychain Acess and run Keychain First Aid then try again"

    also on a seemingly unrelated topic
    Mail and I are at war I cannot recieve any mail because every time i try to get mail it tells me that it is "Unable to verify SSL server Pop.Gmail.Com......blah"

    I checked the apple support forums and found someone else who had the same problem. They solved it by going into their hard disc/libraries and removing the keychain folder and dragging it to the desktop, entering password when it was asked, and rebooting. they had the gmail problem and the iTMS problem

    That didnt do it for me. nor did it the next four times. So I come to you.

    I've ran the keychain first aid a whollle lot of times and it is happy as can be. Ive even repaired my disc permission a few times. I dont know what to do.

    PLEASE HELP
     
  2. ModestPenguin thread starter macrumors 6502

    ModestPenguin

    Joined:
    Mar 5, 2006
    Location:
    OKC
    #3
    yes. and when i put in a blank password i get the same message
     
  3. mrplow macrumors member

    Joined:
    Sep 18, 2004
    #4
    welp you could try good old repair permissions
     
  4. ModestPenguin thread starter macrumors 6502

    ModestPenguin

    Joined:
    Mar 5, 2006
    Location:
    OKC
    #5
    I have a few times
     
  5. mr_mac macrumors member

    mr_mac

    Joined:
    May 1, 2004
    Location:
    Quebec, Canada
    #6
    look in:

    ~/library/keychain/ delete what's in there. (That's in your home folder)

    also in /library/keychains/ delete that file also. (That's in your HD root)

    Has the exact same problem on an iBook. That fixed it.
     
  6. ModestPenguin thread starter macrumors 6502

    ModestPenguin

    Joined:
    Mar 5, 2006
    Location:
    OKC
    #7
    well mr mac that didnt solve my problem. I deleted everything inside those keychain folders and nothing was fixed. so i rebooted and the problem remains.
     
  7. mr_mac macrumors member

    mr_mac

    Joined:
    May 1, 2004
    Location:
    Quebec, Canada
    #8
    Trash your itunes preferences...

    to do this, do a quick search of itunes on your hard drive.

    everything with .plist can go to the trash.

    You'll have to redo eq adjustments, etc...
     
  8. ModestPenguin thread starter macrumors 6502

    ModestPenguin

    Joined:
    Mar 5, 2006
    Location:
    OKC
    #9
    Also Safari will not connect ot secure web pages...this is frustrating...:mad:
     
  9. ModestPenguin thread starter macrumors 6502

    ModestPenguin

    Joined:
    Mar 5, 2006
    Location:
    OKC
  10. ModestPenguin thread starter macrumors 6502

    ModestPenguin

    Joined:
    Mar 5, 2006
    Location:
    OKC
  11. mr_mac macrumors member

    mr_mac

    Joined:
    May 1, 2004
    Location:
    Quebec, Canada
    #12
    This is weird since by deleting the plist files, and the keychain files, this should force it to recreate these files, thus eliminating the problem...

    let me check this, be back in a few minutes...
     
  12. ModestPenguin thread starter macrumors 6502

    ModestPenguin

    Joined:
    Mar 5, 2006
    Location:
    OKC
    #13
    Thanks Again! If it makes a difference im on an Intel Imac...first mac and im loving it up until right now...rawr.
     
  13. mr_mac macrumors member

    mr_mac

    Joined:
    May 1, 2004
    Location:
    Quebec, Canada
    #14
    alright.

    Here's what i think should solve this issue.

    First, delete the files in the /library/keychains/ everything in there. (should ask for an admin password, type it)

    then delete the files in /system/library/keychains/ (Should ask for an admin password again.)

    Delete the itunes .plist files in ~/library/preferences/ (home folder)

    Then delete the files in ~library/keychains (should not ask for a password)

    Then log out, then back in.

    Open up keychain access.

    type in a NEW password.

    Try that and see...
     
  14. ModestPenguin thread starter macrumors 6502

    ModestPenguin

    Joined:
    Mar 5, 2006
    Location:
    OKC
  15. ModestPenguin thread starter macrumors 6502

    ModestPenguin

    Joined:
    Mar 5, 2006
    Location:
    OKC
    #16
    New message in itunes

    "The Requested Keychain could not be found...run first aid..."

    I ran first aid and it verified

    Verification started
    Checking keychain configuration for CamsStuff (user ID=501)
    Home directory is /Users/CamsStuff
    Checked login keychain
    Checked default keychain
    Checked contents of ~/Library/Keychains/login.keychain

    Error: /System/Library/Keychains/X509Anchors could not be found. Without it, many applications will be unable to establish secure network connections.

    Problems were found; you should choose the Repair option to fix them
    Verification failed

    then when i tried repair

    Repair started
    Checking keychain configuration for CamsStuff (user ID=501)
    Home directory is /Users/CamsStuff
    Checked login keychain
    Checked default keychain
    Checked contents of ~/Library/Keychains/login.keychain

    Error: /System/Library/Keychains/X509Anchors could not be found. Without it, many applications will be unable to establish secure network connections.

    Unable to restore /System/Library/Keychains/X509Anchors. You will need to manually copy it from another machine, or reinstall the system software.

    Warning: some problems were not fixed
    Repair failed

    oops?
     
  16. ModestPenguin thread starter macrumors 6502

    ModestPenguin

    Joined:
    Mar 5, 2006
    Location:
    OKC
  17. mr_mac macrumors member

    mr_mac

    Joined:
    May 1, 2004
    Location:
    Quebec, Canada
    #19
    Appears that the X509Certificate and X509Anchors files were corrupted.

    We replaced them and it works fine now!


    :cool:
     
  18. touloula macrumors newbie

    Joined:
    Apr 11, 2007
    #20
    Error with X509Anchors

    Hi there,
    I keep getting this error too:

    Error: /System/Library/Keychains/X509Anchors could not be found. Without it, many applications will be unable to establish secure network connections.

    Usually when trying to access iTunes music store, very frustrating i agree!:confused:
    Have not been able to work it out, please help!
     
  19. mr_mac macrumors member

    mr_mac

    Joined:
    May 1, 2004
    Location:
    Quebec, Canada
    #21
    X509 files

    The anchor files are corrupt and need to be replaced.

    You need to manually delete the files and replace them with new ones.

    These files are located in /system/library/keychains/

    unzip the attached file and take the files from the folder and put it in there.

    You can get them off my mirror site at:

    64.18.162.182/X509 files.zip

    Send me an email if it does not work..

    Thanks,

    Mrmac
     

    Attached Files:

  20. surferlou macrumors newbie

    Joined:
    Oct 18, 2008
    #22
    Need Help

    hi im having the exact same problem as the people above any help would be great thanks.
     

Share This Page