Netflix issues

Discussion in 'Apple TV and Home Theater' started by ame8199, Dec 5, 2011.

  1. macrumors 6502

    Apr 30, 2011
    I know there's been Netflix issues with some shows, has anyone seen a fix yet?

    I've already viewed and searched the forum and tried everything there.

    I haven't watched Fraiser in a week, but it will allow me to watch all the spongebob I want...

    Just curious is anyone has heard from apple or Netflix about this issue?

    I am thankful its not just me
  2. macrumors 68030


    Jul 26, 2011
    I've had issues trying to watch Lost, I finally gave up for a few days.
  3. macrumors 6502

    Jun 12, 2007
    Have you used the Report Problem link on Netflix to inform them of the issues you are having?

    I doubt Apple has anything to do with the Netflix files.
  4. macrumors member

    Jan 18, 2010
  5. macrumors regular

    Jun 16, 2011
    That's so odd because I watch both of those shows frequently on my apple tv. It seems to be completely arbitrary as to what shows have the problems.


    Unfortunately their support system is pretty sloppy. There is no way to let them know what exactly is occurring. The best I could do is report a quality problem with the show.
  6. macrumors member

    Jan 18, 2010
    Restore the Apple TV firmware back to 4.4.2 fixed my problem. Shows that gave me problem on Netflix previously now working fine.
  7. macrumors regular


    Oct 7, 2011
    How do you restore back.
  8. thread starter macrumors 6502

    Apr 30, 2011
    I found a thread at that had the different software updates but could not find instructions on how to do it.

    Mine went funky before I updated. I updated hoping to solve the problem
  9. macrumors member

    Jan 18, 2010
    You can download the firmware here...

    Connect your Apple TV with Micro USB and open iTunes, hold down Control button and click "Restore", it will ask you the location of the restore file, point to your downloaded file and start the restore.
  10. macrumors regular


    Oct 7, 2011
    I too had been having trouble streaming Star Trek TNG. Followed rayyu882's tip and restored to 4.2.2 and it went right back to working fine.

    Lesson learned? Never update Atv firmware unless absolutely necessary.

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