NETFLIX, KEEP IT OR DUMP IT

Discussion in 'Community' started by jsarrasinjr, Sep 15, 2005.

  1. jsarrasinjr macrumors member

    Joined:
    Mar 21, 2005
    Location:
    western MA
    #1
    I have netflix and up until recently I have enjoyed it a lot. I get my 3 movies every other day, watch them, send them back. I do this regularly, however, as of last week Netflix has started sending out my movies later than the next business day and now they have delayed the shipment of my next movies by almost 4 days. I am sick of this and according to things I have read on hackingnetflix.com this will not get better with time.

    So should I stay with Netflix, or should I dump it?
     
  2. jelloshotsrule macrumors G3

    jelloshotsrule

    Joined:
    Feb 7, 2002
    Location:
    serendipity
    #2
    you could try contacting them and politely letting them know you've seen the pattern and want to cancel your service in a month if they don't speed things up.....

    worth a shot
     
  3. Black&Tan macrumors 6502a

    Black&Tan

    Joined:
    Mar 4, 2004
    #3
    How has the quality of the movies been? The selection? I know my local video/DVD store does not have a great deal of variety, despite having 1000's of movies. A lot of times, I'm looking for something obscure or foreign, and don't want to buy it unless I know its worth keeping.
     
  4. Blue Velvet Moderator emeritus

    Joined:
    Jul 4, 2004
    #4
    In the UK, there are a few services like this, the largest probably being lovefilm.com which I happen to belong to. Fantastic choice of titles -- tens of thousands including a great selection of TV series and foreign films.

    But they make the mistake of advertising the service as unlimited which is setting up unrealistic expectations and is far from the reality.

    What happens is a classic bait and switch selling technique. At first, when you register the service is amazing -- fast turn-around, movies from the top of your list etc. This could go on for up to 4 weeks or so.

    Then... after a while, disks get returned more slowly and you get stuff from the bottom of your list. It's a technique known as 'throttling' and is based on an algorithm to maximise profit. This is not the 'unlimited' service that many of these organisations claim.

    Basically, they want heavy renters to get discouraged and leave.


    From their terms and conditions, note how vague it is. It's also buried in a nested page which you don't see on sign-up.


    To the original poster, if you feel you're not getting value then drop your disc quota or (threaten to) leave... if you're a heavy renter, then they'll be glad to see the back of you -- it sucks, but that's just the way it is.
     
  5. krimson macrumors 65816

    krimson

    Joined:
    Oct 29, 2003
    Location:
    Democratic People's Republic of Kalifornia
    #5
    I have a 2 day delay on all my new shipments, but i still use the service. I also have Blockbuster's, and they're almost as slow, and except they put the delay in the ship time. (3 days to go 20 miles). Netflix has a much better search/recommendation system, and their movie reviews and desc's are more complete.

    If you really are unhappy with NF, then drop the service, and join BB for a few months, and see if it's better. You can always go back, unless you're one of the lucky few who still have the 4 at a time for $19.95 from the early days.
     
  6. Lacero macrumors 604

    Lacero

    Joined:
    Jan 20, 2005
    #6
    Watching 3 movies within every other day is pretty excessive; also bordering on psychosis. Never used Netflix. Who pays for shipping?

    I can see it from the point of view of Netflix, though.
     
  7. jsarrasinjr thread starter macrumors member

    Joined:
    Mar 21, 2005
    Location:
    western MA
    #7
    Bag should be fine

    I guess I am SOL, because a friend of mine has BB and it is slower than Netflix. I guess I am a heavy user who watches way more movies than Netflix considers profitable. Maybe I will just go up to a more expensive plan.
     
  8. krimson macrumors 65816

    krimson

    Joined:
    Oct 29, 2003
    Location:
    Democratic People's Republic of Kalifornia
    #8
    Welcome to the High Vol Club. (My record was 57 movies in a month. :D )


    it's basically included in the monthly fee.
     

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