New 15" Powerbook, no USB drive support?

Discussion in 'Macintosh Computers' started by gammamonk, Jun 4, 2004.

  1. gammamonk macrumors 6502a

    gammamonk

    Joined:
    Jun 4, 2004
    Location:
    Madison, WI
    #1
    I just received my new 15" Powerbook. The only problem I have is that none of my 3 USB 2.0 external harddrives work with it. I have used them on other macs and they work just fine. What can the problem be?

    If I start the disk utility while one is plugged in, it will just freeze up. I'm using a USB mouse, and I used my sony camera on USB, and that worked fine. I'm praying it's not a hardware issue.

    I loaded all the software updates, but it didn't change anything. What should I do???


    Thanks!
     
  2. solaris macrumors 6502a

    solaris

    Joined:
    Apr 19, 2004
    Location:
    Oslo, Norway
    #2
    What filesystem do you have on the drives?
    I ask because I experienced the same problems when connecting my NTFS formatted FireWire drive to my PowerBook.
    I simply had to connect it to a Windows computer and delete the partitions, then it worked out perfectly! :)
     
  3. gammamonk thread starter macrumors 6502a

    gammamonk

    Joined:
    Jun 4, 2004
    Location:
    Madison, WI
    #3
    Thanks for the reply solaris, all the drives have FAT32 on them. And I believe that should work fine. I've used them on a G5 tower at a store, and my friend's dual G4 tower. All my iTunes are on one of them, and I would hate to remove the partition. :p

    One thing I should note: One of my drives is a 2.5" laptop bus-powered unit. I've used this thing on tons of machines with no problems. But when I plug it into my new Powerbook, it doesn't even spin up correctly. Like it's not getting enough power.
     
  4. atari1356 macrumors 68000

    atari1356

    Joined:
    Feb 27, 2004
    #4
    Just to be sure... are you plugging the drives directly into the PowerBook, or going through a USB hub of some sort? If you're using a hub, try plugging the drive directly into the PowerBook.

    Other than that, I don't know... I have a 15" powerbook but no USB drives to test on it.
     
  5. gammamonk thread starter macrumors 6502a

    gammamonk

    Joined:
    Jun 4, 2004
    Location:
    Madison, WI
    #5
    Yeah, I'm plugging them directly in. I don't have a hub to try out.
     
  6. superbovine macrumors 68030

    superbovine

    Joined:
    Nov 7, 2003
  7. gammamonk thread starter macrumors 6502a

    gammamonk

    Joined:
    Jun 4, 2004
    Location:
    Madison, WI
    #7
    3 different units. They all work on other machines... So the cables and stuff should be fine.
     
  8. superbovine macrumors 68030

    superbovine

    Joined:
    Nov 7, 2003
    #8
    does other usb device functioning in your usb port. i.e. mouse or keyboard or usb keychain memory?
     
  9. Threnody macrumors member

    Threnody

    Joined:
    Apr 22, 2004
    Location:
    Ottawa
    #9
    I'm having the same problem with my iBook G4. The USB works fine for everything except my USB 2.0 hard drive. Looks like I'm going to have to replace the USB 2.0 caddy with a firewire one.
     
  10. BrianKonarsMac macrumors 65816

    Joined:
    Apr 28, 2004
    #10
    this is horrible...the powerbooks have 2 USB ports and 1 firewire (my 12" does at least), so i wanted to buy an external usb 2.0 HD I don't look forward to having my one firewire port constantly occupied...
     
  11. superbovine macrumors 68030

    superbovine

    Joined:
    Nov 7, 2003
    #11
    not all enclosurer that only support usb for mac. like i have an enclosurer that supports usb 1.1 and firewire for mac and firewire and usb 2.0 for pc. go figure.
     
  12. Sun Baked macrumors G5

    Sun Baked

    Joined:
    May 19, 2002
    #12
    How is Apple System Profiler showing the device?

    The drive could be asking for more power than the port is able to supply, the OS will turn the port off.
     
  13. XjeffX macrumors member

    Joined:
    Jun 4, 2004
    #13
    Do you have any AVID software installed? When I upgraded to 10.3.3 I had to uninstal some AVID drivers in order for my usb drives to work. Random, I know, but it fixed the problem. I can't remember which files needed to be removed but if you do have AVID (I had xpress dv 3.5) installed, search google and you'll find the solution.
     

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