New Air Clicking

Discussion in 'MacBook Air' started by hundleton1, Apr 26, 2011.

  1. macrumors regular

    Joined:
    Jul 29, 2008
    Location:
    Wales UK
    #1
    bought the new Air on launch, its started to click from the seems on the bottom, normally when i picks it it or move it i can feel it click slightly.

    any one else's doing this ?
     
  2. macrumors 65816

    Joined:
    Jan 12, 2011
    Location:
    Boston, MA
    #2
    Mine doesn't do that. You should consider getting yours checked out soon, as it could be a loose screw that could end up damaging other internal parts in the long run.
     
  3. macrumors regular

    s2dio

    Joined:
    Oct 28, 2010
    Location:
    Riga, Latvia
    #3
    Yep, mine also doing that kind of thing. Clicking, creaking, popping. There's already been a couple of threads around the forums here with people reporting the same issues. Some people took it to the Apple store and got their laptops replaced. Others got the screws tightened, which solved the problem.

    I bought mine in Singapore and I live in Latvia, where we do not have a real Apple Store (just resellers). But we do have an Apple Service center, where I took my 13" ultimate MacBook Air to fix the problem. The technician re-seated the bottom case and it decreased the creaking sound, but did not completely remove it.

    I bought a pentalobe screwdriver from ifixit, and tried to tighten the screws myself and messed them up (some don't turn anymore due to broken heads). Now I ordered an original replacement screw set through ebay and got a Macbook air 13" technician guide, which tells the exact order in which the screws should be put in (http://is.gd/A30Ga3, page 120). I will try once again and see if it helps. Otherwise, I will take the laptop to the Service Center once more and demand a repair or replacement of some of the parts or the whole computer.

    The creaking sound drives me mad and makes me disappointed. And I feel a bit pissed off about having this kind of trouble with my first Mac.
     
  4. macrumors member

    Joined:
    Apr 1, 2011
    #4
    Mine was making a creaking sound. Tightening the screws didn't help, but completely removing and reseating the bottom plate (at the genius bar, not by myself) seems to have fixed it. Keeping my fingers crossed, since I just had this done last night near closing time. Even if it turns out not to be 100% gone, it's definitely infinitely better, since putting it into bag/taking it out of the bag/moving it around on the desk, and otherwise doing routine things I do daily last night and this morning/afternoon has been blissfully quiet.

    DEFINITELY take it in a.s.a.p. If you don't have an Apple Store nearby, call AppleCare and register the issue. Don't try to fix it yourself this early on, as you could be voiding the warranty.
     
  5. macrumors 6502a

    Joined:
    Dec 7, 2007
    Location:
    Los Angeles / Boston
    #5
    I've had mine apart many times to try to figure this out and can't. I have the 11" ultimate. If you pick it up from the left side, a loud click/pop is heard sometimes, not always.


    I think it comes from the plastic chassis that holds each battery cell, but I'm really not sure. It's not really an issue unless you're really bothered by the sound.
     
  6. macrumors newbie

    Joined:
    Mar 2, 2011
    #6
    i got the same problem on my 13 inch air. I hear a mild click on the right palm rest occasionally. i tried tightening the screws myself, but no luck there...

    i better not keep playing around with the screws anymore... im concerned i might get them damaged
     
  7. macrumors regular

    Joined:
    Sep 4, 2010
    #7
    Took mine into a Genius Bar for the same problem, and not only did they re-seat the thing, but they screwed the batteries in tighter, so that the outside chassis doesn't touch the battery, which they think contributes to the noise. After a week it's not as quiet as, say, an iPad when you pick it up, but much better.
     
  8. macrumors 6502a

    IngerMan

    Joined:
    Feb 21, 2011
    Location:
    Buffalo, NY.
    #8
    I notice the noise and cricks when I pick it up from the front, opened. I will keep an eye on it if it seems to get worse. It did not do that the first few weeks. It has been about 9 weeks.
     
  9. macrumors 6502

    Joined:
    Jan 24, 2011
    Location:
    Tokyo, Japan
    #9
    I had a similar issue with my 11", as it started to creak on the front and sides after three months. The first time I took it into the Apple store, the Genius Bar tightened the screws for me, but that actually made it worse and creak in different places. I took it in a second time, and they took off the bottom panel completely and reseated it and the screws. That seemed to fix it, as I haven't had any creaking or noises since (three weeks ago). Anyway, I'd definitely try to get it fixed.
     
  10. macrumors regular

    Joined:
    Apr 20, 2009
    #10
    I have the same issue on a 13" ultimate. Will do as recommended and pop into a genius bar!
     
  11. macrumors 65816

    NZed

    Joined:
    Jan 24, 2011
    Location:
    Canada, Eh?
    #11
    Was about to say its the SMS from Hard Drive but realized this is about MBAs with SSDs!
    :eek::eek::p
    :apple::apple:Apple Store ASAP
     
  12. macrumors member

    Joined:
    Dec 29, 2008
    #12
    I had the same issue. I went into a Genius Bar and asked for them to look into it and maybe tighten the screws a bit. Fixed it right up. Now I notice A LOT less of it. It happened when mainly grabbing the air from one hand. Doesn't happen anymore :)
     

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