I have the old apple TV for 2 years, works great.
Just got my new one today after ordering around Sept 1.
Plugged it in to my TV (Samsung LED 7000 series), and:
A picture of itunes with a mini USB cable pointing to it, ie, the "restore me" screen common to iphones.
So I connect it up to itunes (10.0.1), and itunes sees it. I click on "Restore."
Software downloads OK, unpacks, and then the "verifying with apple" screen comes up.
Goes through that, then I get a message: "Unable to update apple TV, your device not eligible for this build."
I try this on two different computers, same result.
I call apple support, and after about 60 minute, they have no solution.
Anyone have this problem? Anyone have a solution?
Just got my new one today after ordering around Sept 1.
Plugged it in to my TV (Samsung LED 7000 series), and:
A picture of itunes with a mini USB cable pointing to it, ie, the "restore me" screen common to iphones.
So I connect it up to itunes (10.0.1), and itunes sees it. I click on "Restore."
Software downloads OK, unpacks, and then the "verifying with apple" screen comes up.
Goes through that, then I get a message: "Unable to update apple TV, your device not eligible for this build."
I try this on two different computers, same result.
I call apple support, and after about 60 minute, they have no solution.
Anyone have this problem? Anyone have a solution?