New C2D MBP - problem with my iSight camera

Discussion in 'Buying Tips and Advice' started by prady16, Oct 27, 2006.

  1. prady16 macrumors 6502

    prady16

    Joined:
    Aug 24, 2006
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    #1
    I just got my 15" C2D MBP (base model) from apple store.
    I think there is a problem with the iSight camera. The video image shows a flickering horizontal line near the top of the picture.
    Is this because of the low-light scenario or you think i should take it back to the Apple store?
    Has/Is anyone else also experiencing the same problem?
    Your advise would be really helpful.
    Thanks!
     
  2. Kingsly macrumors 68040

    Kingsly

    #2
    Turn the lights on. See it that solves the low light scenario. If not, call Apple Care.

    PS. is there a little green tally light then the camera is on? If so, there is it coming from? Thanks. :)
     
  3. prady16 thread starter macrumors 6502

    prady16

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    #3
    I tried it in different light scenarios. The problem still persists. I am going to take it to the Apple store today. Anyone else has any other suggestions/troubleshooting steps? Like reinstalling the driver software for the webcam? I am new to Mac. :)
     
  4. kildraik macrumors 6502a

    kildraik

    Joined:
    May 7, 2006
    Location:
    Dallas, TX
    #4
    Drivers? On a Mac? It's all built into the kernal.

    Take it back, they'll gladly replace it for you.
     
  5. prady16 thread starter macrumors 6502

    prady16

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    #5
    I guessed so. What happens to all my data that i have transferred and stuff? Do they have utilities to copy that onto the new machine too?
     
  6. prady16 thread starter macrumors 6502

    prady16

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    #6
    I got my C2D MBP replaced at the Apple store. This was the first complaint they had encountered with the new MBPs and the rep also added that problems with isight were rare. They also transferred all my settings and data using a firewire 800 cable. :)
     

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