new ipod owner! help!

Discussion in 'Mac Help/Tips' started by melchior, May 13, 2003.

  1. macrumors 65816


    Nov 17, 2002
    ok got my 10gb ipod today. charged it for 3 hours then plugged it into the ibook. itunes pops up and says i have too much music (duh, 35 days worth!) so i go to the ipod settings and change to manual mode it. it says i will have to dismount manually. i can handle that...

    i press the eject button on the bottom of itunes and it ejects on itunes but on the ipod it still says do not disconnect after some fiddling and no avail i disconnected itt anyway and plugged it back in. it mounted in thhe finder. not in itunes. isync sees my ipod and tries to synch, but says it is unavailable and can't synch.

    since then i have trashed prefs, reset ipod, restored ipod, forced disk mode and frowned heavily.

    can anyone help me get my ipod back into itunes? and maybe even isynch working.... =) please!
  2. macrumors 6502a


    Jul 10, 2001
    Torrance, Californizzel
    As far as disconnecting the iPod, I would have MANUALLY dragged the ipod to the trash as opposed to just ejecting it..Thats the only problem I see there...As to trying to FIX it now, how about repairing permissions and SCAN to see if the iPod is facked....No history to do this, just a thought. Good luck.
  3. thread starter macrumors 65816


    Nov 17, 2002
    well originally it did not mount to the desktop. only itunes. then i set the manual setting and it mounts to the desktop and not itunes... now whenever it disconnect it i drag it to the trash.... and those things didn't work. repairing permissions found nothing and i have run the ipod diagnostic scan to no avail.
  4. macrumors 603

    Mar 2, 2002
    #1 Make sure you are using Mac OS X 10.2.6, iTunes 4 and your iPod has iPod update 1.3 installed. If you have to update either your Mac OS, your iTunes software, or you iPod software, do so. Then try to restore again.

    You may also need to reinstall iTunes 4.

    #2 If you continue to have problems, try resetting the iPod using different button combinations.

    Bottom + Center
    Top + Center
    All buttons
    any combination you can think of

    #3 If al else fails, even help from other sites, such as the one in my signature, you can go to your local Apple Store and have them check it out.
  5. macrumors 68000


    Nov 8, 2002
    Chinatown NYC
    I assume this is a new 10GB iPod with the touch-sensitive buttons. To reset, just press the "menu" and "play" buttons at the same time. I've already had to reset my iPod 3 or 4 times. Sometimes the reset doesn't happen immediately and I have to keep pressing the buttons. Kinda scary! :eek:
  6. thread starter macrumors 65816


    Nov 17, 2002
    it is a new iPod, ya know the one's everyone is drooling and complaining over...

    always had itunes 4, 10.2.6 quicktime 6.2 installed. i did reinstall itunes 4 because someone suggeseted it.

    and as i said i have done every known reset.
  7. macrumors 6502a


    Apr 3, 2002
    Charles City, Iowa
    Did you try opening iTunes to see if it loads? Maybe it just won't autostart iTunes after the new setting, but it will update if you start iTunes manually.:confused:
  8. thread starter macrumors 65816


    Nov 17, 2002
    hehe, trust me, i have opened iTunes. i have opened iTunes A LOT! :D
  9. macrumors 604


    Jul 16, 2002
    back in NYC!
    I would call apple. Then, if all else fails, they will send you a new one. Or they should....;)

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