new ipod updater won't work!

Discussion in 'Mac Apps and Mac App Store' started by jfruh, Apr 28, 2004.

  1. jfruh macrumors member

    Joined:
    Jul 17, 2002
    #1
    Hello-

    Sorry if this is a bit off-topic, I'm looking for help anywhere I can get it...

    I just downloaded the new iTunes update (to 4.5) and accompanying iPod update. After updating iTunes, when I plug in my iPod, it appears as a volume on the desktop (even though I haven't set it to firewire disk mode) and a dialog pops up in iTunes: "iTunes has detected a software update for the iPod. Would you like to install it now?" I click yes, and it launches the updater app -- which tells me that "No iPod is attached"! I've tried rebooting to no avail. Has anyone else encountered this problem?

    Oh, I should add that my iPod is the original, old school 5 GB model. Never had any problems with it before.

    jf
     
  2. stoid macrumors 601

    stoid

    Joined:
    Feb 17, 2002
    Location:
    So long, and thanks for all the fish!
    #2
    Try downloading the iPod update app, running it, and waiting to plug in the iPod until it pops up a dialog box about having the iPod connected...
     
  3. jfruh thread starter macrumors member

    Joined:
    Jul 17, 2002
    #3
    if i run the updater app with the ipod not plugged in, then plug it in when i get the "Plug in an iPod to update it" message, nothing happens. The iPod screen goes to "Do not disconnect," and the iPod appears as a volume on my desktop, but the updater app doesn't seem to recognize that the iPod is there. I have to eject the volume in order to get the "OK to disconnect" message on the iPod screen.

    jf
     
  4. stoid macrumors 601

    stoid

    Joined:
    Feb 17, 2002
    Location:
    So long, and thanks for all the fish!
    #4
    My only other advice is to make sure you have a back-up of the data on the iPod and reformat the drive. :(

    There may be something else that I'm not thinking of. I have yet to upgrade my iPod's software, but I have a 3rd Gen, I don't know if that'll make a difference.
     
  5. bondipete macrumors member

    Joined:
    Jan 16, 2003
    Location:
    Melbourne, Australia
    #5

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