New iTunes update munches store credit - warning

Discussion in 'MacBytes.com News Discussion' started by MacBytes, Nov 21, 2008.

  1. MacBytes macrumors bot

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    Category: Apple Software
    Link: New iTunes update munches store credit - warning
    Description:: iTunes users who have credit in their iTunes Store account from a gift card or voucher need to be warned that this credit may disappear once they have installed the latest iTunes update.

    Posted on MacBytes.com
    Approved by Mudbug
     
  2. MatLane macrumors 6502a

    MatLane

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    #2
    Shocking

    i should of spent my £2.60 before i updated
     
  3. guzhogi macrumors 68020

    guzhogi

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    #3
    I guess it's a good thing I didn't have any credit before I upgraded.
     
  4. chr1s60 macrumors 68000

    chr1s60

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    #4
    I upgraded and still have the few dollars of credit I had before updating.
     
  5. OllyW Moderator

    OllyW

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  6. minik macrumors 65816

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    #6
    I doubt that it's gone for good. It happened to me days ago, but the credit showed up eventually later on.
     
  7. dextertangocci macrumors 68000

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    #7
    Mine disappeared for a few hours then re-appeared...
     
  8. sfs macrumors member

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    #8
    Strange... Mine never went away. I also installed the Pro Apps and H.264 updates at the same time, so maybe that had something to do with it?
     
  9. OllyW Moderator

    OllyW

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  10. aswitcher macrumors 603

    aswitcher

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  11. liptonlover macrumors 6502a

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    #11
    Great... now I'm afraid to install an update I want really bad. I don't have easy access to more credit like some :(
     
  12. Lancetx macrumors 68000

    Lancetx

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    #12
    No problems here at all. Store credit was there both before and immediately after the update as well.
     
  13. lamina macrumors 68000

    lamina

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    #13
    I worked for iTunes support before. Just logout and log back into your account. It'll reappear.
     
  14. thomahawk macrumors 6502a

    thomahawk

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    Osaka, Japan
    #14
    i want my money back! i logged out and back like a dozen times!! and i got the update yesterday!!!
     
  15. PCMacUser macrumors 68000

    PCMacUser

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    #15
    The moral of the story is don't update iTunes... I told the Apple Update software to leave me alone because I was sick of having to download and install a new version every week or two.

    And my music still plays.
     
  16. Bye Bye Baby macrumors 65816

    Bye Bye Baby

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    #16
    Workaround

    If you are having serious problems with store credit- or you are using a US account overseas- servicemen and expats- download hotshield and get it up and running. Make sure itunes is not running.

    Restart itunes in active hotshield mode. Store credit may not appear straight away, so you need to log-in. If it still doesn't appear, buy a song or something cheap and if you by pass any notification from Apple- i.e. store credit is expired or some such nonsense, store credit should reappear and you are away.
     

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