New iTunes update munches store credit - warning

Discussion in 'MacBytes.com News Discussion' started by MacBytes, Nov 21, 2008.

  1. macrumors bot

    Joined:
    Jul 5, 2003
    #1

    [​IMG]

    Category: Apple Software
    Link: New iTunes update munches store credit - warning
    Description:: iTunes users who have credit in their iTunes Store account from a gift card or voucher need to be warned that this credit may disappear once they have installed the latest iTunes update.

    Posted on MacBytes.com
    Approved by Mudbug
     
  2. macrumors 6502a

    MatLane

    Joined:
    Sep 30, 2008
    Location:
    England, United Kingdom
    #2
    Shocking

    i should of spent my £2.60 before i updated
     
  3. macrumors 68020

    guzhogi

    Joined:
    Aug 31, 2003
    Location:
    Wherever my feet take me…
    #3
    I guess it's a good thing I didn't have any credit before I upgraded.
     
  4. macrumors 65816

    chr1s60

    Joined:
    Jul 24, 2007
    Location:
    California
    #4
    I upgraded and still have the few dollars of credit I had before updating.
     
  5. Moderator

    OllyW

    Staff Member

    Joined:
    Oct 11, 2005
    Location:
    The Black Country, England
    #5
    £41.34 gone from my account. :mad:
     
  6. macrumors 65816

    Joined:
    Jun 25, 2007
    Location:
    Bellevue, WA
    #6
    I doubt that it's gone for good. It happened to me days ago, but the credit showed up eventually later on.
     
  7. macrumors 68000

    dextertangocci

    Joined:
    Apr 2, 2006
    Location:
    Cape Town, South Africa
    #7
    Mine disappeared for a few hours then re-appeared...
     
  8. sfs
    macrumors member

    Joined:
    Jan 24, 2008
    Location:
    Texas
    #8
    Strange... Mine never went away. I also installed the Pro Apps and H.264 updates at the same time, so maybe that had something to do with it?
     
  9. Moderator

    OllyW

    Staff Member

    Joined:
    Oct 11, 2005
    Location:
    The Black Country, England
    #9
    My credit is back now. :)
     
  10. macrumors 603

    aswitcher

    Joined:
    Oct 8, 2003
    Location:
    Canberra OZ
    #10
    No problems here
     
  11. macrumors 6502a

    Joined:
    Mar 13, 2008
    #11
    Great... now I'm afraid to install an update I want really bad. I don't have easy access to more credit like some :(
     
  12. macrumors 68000

    Lancetx

    Joined:
    Aug 11, 2003
    Location:
    Texas
    #12
    No problems here at all. Store credit was there both before and immediately after the update as well.
     
  13. macrumors 68000

    lamina

    Joined:
    Mar 9, 2006
    Location:
    From Canada, living in Seoul
    #13
    I worked for iTunes support before. Just logout and log back into your account. It'll reappear.
     
  14. macrumors 6502a

    thomahawk

    Joined:
    Sep 3, 2008
    Location:
    Osaka, Japan
    #14
    i want my money back! i logged out and back like a dozen times!! and i got the update yesterday!!!
     
  15. macrumors 68000

    PCMacUser

    Joined:
    Jan 13, 2005
    #15
    The moral of the story is don't update iTunes... I told the Apple Update software to leave me alone because I was sick of having to download and install a new version every week or two.

    And my music still plays.
     
  16. macrumors 65816

    Bye Bye Baby

    Joined:
    Sep 15, 2004
    Location:
    i(am in the)cloud
    #16
    Workaround

    If you are having serious problems with store credit- or you are using a US account overseas- servicemen and expats- download hotshield and get it up and running. Make sure itunes is not running.

    Restart itunes in active hotshield mode. Store credit may not appear straight away, so you need to log-in. If it still doesn't appear, buy a song or something cheap and if you by pass any notification from Apple- i.e. store credit is expired or some such nonsense, store credit should reappear and you are away.
     

Share This Page