New Mac Mini + Netflix= awful

Discussion in 'Mac mini' started by tobarefeet, Sep 10, 2011.

  1. macrumors newbie

    Apr 11, 2008
    Have new Mac Mini, boosted the ram to 8gig. HBO GO and many other video sites look fantastic on HDTV that I have the Mac mini attached to.
    I went to try Netflix and got a DRM error message. Called Netflix. They told me the way to trash the current Silverlight in the Mac mini, go to Microsoft and get the new Silverlight. I did that and viola, the Netflix movie opened.
    Wonderful, terrific...
    Movie opens and looks awful. Not remotely close to HD, not close to watchable. Stuttering and a dreadful picture.
    I run wifi and it's not that as every other video site works perfect, so please don't suggest rebooting that.
    Netflix on my Roku and Boxee box run on same wifi and are in HD 4 bars.
    Again, HBO GO and other sites used on the Mac mini look fantastic.
    I'm extremely disappointed. One of the chief reasons for getting a Mac mini for my HDTV was to let go of my Roku and Boxee Box and open more possibilities.
    I love my Mac mini for everything else.
    Any thoughts other that rebooting my wifi?
  2. macrumors regular

    Jun 18, 2011
    If you can, maybe try plugging the Mac Mini into the ethernet.

    Maybe the the film you are watching is not HD? Have you tried plugging the Mac Mini into another monitor and seeing how the movie looks?
  3. macrumors 68020


    Jun 21, 2011
    netflix's HD is no different then there SD the stream is hit or miss sometimes it works well other times it doesn't
  4. thread starter macrumors newbie

    Apr 11, 2008
    I've tried 3 different movies and all look inferior. I did try the ethernet also. Considering that HBO GO and network websites look great, I can't see the point in taking apart my configuration to move the Mac mini into another room and try on a different monitor. scratching head
  5. macrumors 68020


    Jun 21, 2011
    don't bother using netflix if everything else works well
  6. macrumors regular

    Jun 18, 2011
    Taking apart your configuration? You mean removing the hdmi cable and possibly an external hard drive?

    The reason I asked if you tried it on another monitor is to see how it looked. If it looked like poop on your other monitor, obviously something is wrong with netflix.

    I used to always have connection issues with netflix where it would look like crap somedays and look fantastic on other days, but I canceled my subscription after the price changes, loss of Starz movies and TV Shows, and loss of the ability to have two computer/xbox streams or more going on simultaneously throughout the house without having to pay extra for having two DVDs sent out (which is complete BS, I don't even use DVDs).
  7. macrumors 65816


    Sep 29, 2008
    United States of America
    If you have a boxee box what can't it do media wise an Mac mini can other than hulu?
  8. thread starter macrumors newbie

    Apr 11, 2008
    Dont bother using Netflix? As i posted, i bought the Mac Mini so that i could use Netflx as well as the other functions and ditch the Roku and the Boxee Box.
  9. macrumors 601


    Oct 5, 2003
    Dark Castle
    What moving are you trying to watch in HD?

    Not all the content in Netflix is in HD.

    What is your ISP?

    I have comcast and unfortunately depending on the time of the day the speed significantly decreases.

    But Netflix looks beautiful when it is in HD in all of these: iPhone 4, iPhone 3G, iPhone 3GS, iPad 2, MacBookPro, PS3. I do connect the MacBook Pro to my HDTV and nothing different from the PS3 image and audio quality.
  10. macrumors 6502

    Jul 5, 2011
    the corner of Fire and Brimstone
    Is your Netflix plan Bluray? From what I remember, your access to their small HD category is only available if you have their Bluray plan. But this was all before they reshuffled all the plans and now have streaming only. I've noticed in the past that quality was marginal the first few minutes, but increased nicely with time.
  11. macrumors 6502

    Mar 18, 2009
    Not true. All HD streaming has been available with or without bluray.

    As for original question, I was always totally unimpressed with Netflix streaming when I watched with Mac, but my outlook changed completely when I got an ATV 2. If you're into Netflix streaming, do yourself a favor and don't bother trying to watch with your Mini. The $100 for an Apple TV is well worth the cost.
  12. macrumors 6502


    Mar 7, 2009
    What size TV? Netflix streaming can look pretty terrible on large screens.

    Also did you set the video quality on THIS PAGE?
  13. macrumors 601


    Sep 16, 2007
    Northeastern Ohio
    Never saw that before but thanks for the link :)
  14. macrumors 6502a


    Oct 25, 2008
    Not all Netflix HD content is available in HD on a computer as well. Some of the content is ONLY available in HD on set-top boxes.

    We have an ATV for Netflix and the HD looks pretty good on our TV.

    Watching Netflix in browser on our mac Mini looks horrible 99% of the time.
  15. macrumors 65816

    Jun 9, 2009
    It's also possible that Silverlight and Lion don't play well together? I don't know as I have not looked this up, but I wouldn't be surprised if Lion broke something with the current version of Silverlight- if my experience with Lion is any indication.
  16. thread starter macrumors newbie

    Apr 11, 2008
    The big screen quality is a non-issue. I use the same 50 inch plasma tv with my Roku and Boxee Box and get HD picture. Perhaps it is a Silverlight issue with Lion, as like I posted before, HBO GO looks great, and video sites like Vimeo look terrific, so there is nothing wrong with my video settings.
    i guess i'm stuck with keeping the Roku/Boxee Box instead of selling. I do love using the Mac mini for many things on the TV though.
  17. macrumors 6502a

    Mar 27, 2011
    Harrisburg, PA
    I've been noticing issues with Netflix lately as a whole--on various platforms. Buffering, random resets (when using Apple TV) and near constant resolution changes. I've seen this things so much that it's becoming unusable.

    Basically, I see the same issues the OP sees, but not just on my new mini, also on my MBP, Apple TV and iPad. Other services like Hulu+, HBO Go & streaming TV shows from iTunes don't give me these problems.

    I don't blame the new machine, I blame Netflix.
  18. macrumors 6502

    Sep 25, 2008
    Did you let the stream play for several minutes? I've noticed that Netflix streaming sometimes looks poor for the first 1-2 minutes, then the image suddenly pops to a higher resolution.

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