New MacBook Air DOA?

Discussion in 'MacBook Air' started by SoundChaos, Jun 21, 2013.

  1. macrumors newbie

    Joined:
    Jun 11, 2013
    Location:
    Idaho
    #1
    I just got a new MacBook Air, and it is completely DOA. Will not power on whatsoever, all troubleshooting failed, tried every possible key combo and all with applecare. All it does is give 3 beeps, pauses, 3 beeps, and that just goes on indefinitely. Anyone else have this issue?
     
  2. macrumors demi-god

    Shrink

    Joined:
    Feb 26, 2011
    Location:
    New England, USA
    #2
    I don't really understand your question.:confused:

    Few will have anything to suggest because, as you should, I'm quite sure they just returned the DOA MBA and received another one.
     
  3. macrumors 603

    scaredpoet

    Joined:
    Apr 6, 2007
    #3

    The three beeps of death points to bad RAM. Normally, this issue would be solved by replacing the RAM modules, but they're soldered on to the MBA logic board. So, the only recourse is to go back to the Apple store. It's their problem, only they can fix it.
     
  4. macrumors 65816

    Joined:
    Jul 7, 2008
    #4
    You should take it back and get an exchange. Should this ever happen to you again, don't even attempt troubleshooting. It's not worth the time or aggravation.
     
  5. macrumors 6502a

    Elven

    Joined:
    May 13, 2008
    Location:
    UK
    #5
    Have you turned it on while upside down?

    Otherwise take it back..
     
  6. macrumors 68030

    Joined:
    Oct 9, 2007
    #6
    Are you suggesting the MacBook should be upside down... or the user?
     
  7. macrumors 6502a

    Elven

    Joined:
    May 13, 2008
    Location:
    UK
    #7
    The user, being on a unicycle humming various tribal folk songs has been known to work.

    ;)

    (it sounds duffed take it back OP )
     
  8. macrumors G3

    Joined:
    Jul 23, 2002
    Location:
    Sol III - Terra
    #8
    It sounds like you should exchange it since it's new.
     
  9. Guest

    falconeight

    Joined:
    Apr 6, 2010
    #9
    make sure the brightness isn't turned down.
     
  10. macrumors newbie

    Joined:
    Jun 20, 2008
    Location:
    Lahndahn baby
    #10

    This only works with HDDs. It was a trick that sometimes worked when the HDD had stopped working and there was a 'clipping noise'.
     
  11. thread starter macrumors newbie

    Joined:
    Jun 11, 2013
    Location:
    Idaho
    #11
    Well, I was just posting the question to see if this is a common thing with the new models and if other people were having similar issues. I knew right away that it was the ram, and that no real troubleshooting could be done since it wouldn't even give the classic mac bootup sound. It appears as if I'm almost completely alone in this issue though... It was traumatizing to hear nothing but those beeps the first time i opened the lid...

    Anyway, rather than getting a replacement, I got a full refund from apple, and ordered it off MacMall with 2 day shipping since I needed it ASAP and would be on vacation long before apple reshipped it, due to custom 1.7/8gb/128gb order. Also, even though I had a student discount through the apple store, it still came out $10 cheaper through MacMall ;)
     
  12. macrumors 65816

    Joined:
    May 4, 2012
    #12
    Yes, it is common, didn't you see all the threads about it?
     
  13. macrumors 6502a

    Elven

    Joined:
    May 13, 2008
    Location:
    UK
    #13
    Nicely done, least now you can order some bacon.
     
  14. macrumors 65816

    Joined:
    Jul 7, 2008
    #14
    So you wanted to see if it was common to get a dead computer right out of the box? Seriously??
     
  15. macrumors 603

    scaredpoet

    Joined:
    Apr 6, 2007
    #15
    A completely dead Mac out of the box is really rare, and trust me, if this had been common the press would've been all over it ("NEW MACS DOA! IS APPLE DOOMED???"). more likely than not the RAM was poorly soldered onto the board, and it worked briefly for testing but finally broke while in transit.
     

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