New MacBook Air Owners Complaining of Wi-Fi Issues

Discussion in 'MacRumors.com News Discussion' started by MacRumors, Jun 20, 2013.

  1. macrumors bot

    MacRumors

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    #1
    [​IMG]


    Gizmodo reports on a growing number of complaints from owners of Apple's newly updated MacBook Air regarding Wi-Fi performance issues. The issues are being documented in Apple's support forums and a few users in our own forums have also seen similar problems.
    It is not uncommon for users to raise issues following the launch of new hardware as they put machines through their paces and discover differences in their behavior. Some of these issues are more significant and widespread than others, however, and Apple generally addresses many of the most significant ones with subsequent software or firmware updates.

    [​IMG]
    Apple's new MacBook Air adopts the latest 802.11ac Wi-Fi standard, offering faster connectivity and bandwidth. Apple's new AirPort Extreme base stations also offer better signal strength by taking advantage of beamforming to focus their Wi-Fi signals toward connected 802.11ac devices such as the new MacBook Air.

    Article Link: New MacBook Air Owners Complaining of Wi-Fi Issues
     
  2. macrumors 6502a

    Joined:
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    #2
    Groundhog Day.
     
  3. macrumors member

    Joined:
    Nov 29, 2012
    #3
    Hi :D

    I'm still buying one lol
     
  4. macrumors 65816

    Joined:
    Aug 1, 2010
    Location:
    Illinois
    #4
    I heard the new Mac Pro is having the same issues. Could it be in the software?
     
  5. macrumors 6502

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    A place
    #5
    Of course Gizmodo reports this. They're still butthurt
     
  6. macrumors 6502

    Joined:
    Mar 5, 2010
    #6
    Lets face it doesn't every Apple product have wifi issues at least once in it's life - it is usually a software issue - an update recently which came out fixing wifi problems actually caused wifi problems on my rMBP :/ I didn't have any beforehand!
     
  7. macrumors 68040

    ValSalva

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    #7
    There had to be something, there always is. Apple will investigate and fix it.
     
  8. macrumors 68000

    nick_elt

    Joined:
    Oct 28, 2011
    #8
    this is not new, my old (last years) has the same issue. you don't need to turn it off, you just need to go into your router settings and change the channel from auto to a free channel. read up about it, is been happening since 2010
     
  9. macrumors 6502a

    Joined:
    Aug 8, 2010
    #9
    Not sure if Gizmodo is just making it up:D
     
  10. macrumors 68040

    Dr McKay

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    Kirkland
    #10
    Apple products and WiFi issues seem to go hand in hand, because of the metal exteriors I imagine.
     
  11. macrumors member

    Joined:
    Jan 4, 2012
    Location:
    Berkshire, UK
    #11
    Sounds familiar. ATV3, anyone?

    Probably just a driver problem though, so fixable via update.
     
  12. macrumors newbie

    Joined:
    Aug 5, 2012
    #12
    Neverending story, Macbooks with Wi-Fi issues.:cool:
     
  13. macrumors 68000

    iGrip

    Joined:
    Jul 1, 2010
    #13
    Clearly this is a user problem. Apple products just work.
     
  14. macrumors 603

    jrswizzle

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    Location:
    McKinney, TX
    #14
    Good thing I'm FORCED to wait for a few months to get mine lol.....

    By the time Mavericks is released, all this stuff will be ironed out
     
  15. macrumors 6502a

    Joined:
    Oct 5, 2011
    Location:
    Southern California
    #15
    This is why I rarely buy the first batch of any product refresh. I usually wait a few months.

    Should be an easy firmware fix, right?
     
  16. macrumors 68000

    nick_elt

    Joined:
    Oct 28, 2011
    #16
    dont count on it, this problem has been around for a few years now and its still not fixed
     
  17. macrumors 68030

    cmChimera

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    Feb 12, 2010
    #17
    Can't tell if serious?
     
  18. macrumors 68030

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    Aussie living in Canada
    #18
    Ah, first batch teething issues...
     
  19. macrumors regular

    Joined:
    Dec 18, 2007
    #19
    Sigh

    I recall my second MacBook Pro... it was my first Intel Mac.

    It was great... except one major bug. It suffered the "First keystroke not working" bug. In other words, if you hadn't typed for a few seconds and clicked into somewhere and started typing. That first keypress wouldn't go through.

    Not so bad when writing an email... you notice the mistake and correct the word.

    But it was EVIL when typing in a password since the password would be masked.

    It also sucked when programming, where a mistype might not fail the syntax parser and you're wondering why your results aren't coming up correctly.

    It took them a COUPLE OF YEARS to fix that bug via a firmware update.
     
  20. macrumors 603

    Joined:
    Nov 25, 2009
    #20
    Just make sure you order USB Ethernet adapter with it. It's just $29:

    [​IMG]
     
  21. macrumors 68000

    Joined:
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    Location:
    Surprise
    #21
    Yes. Installed 10.9 on my iMac and started having same issue. Probably same bug.
     
  22. macrumors 603

    jrswizzle

    Joined:
    Aug 23, 2012
    Location:
    McKinney, TX
    #22
    Huh - I suppose I have enough "wifi" issues with my service, router and modem that any problems with the devices themselves kind of go unnoticed.

    Haven't had a macbook in years so perhaps I've missed these issues, but with them or not, I'm excited to own one of the new MBAs.
     
  23. macrumors 603

    Joined:
    Nov 25, 2009
    #23
    Are you implying that Apple was unable to solve this problem since 2010? Are they busy or something?
     
  24. macrumors G5

    Rogifan

    Joined:
    Nov 14, 2011
    #24
    And MacRumors throws this on the front page of their website. I guess it'll be wifi gate now.
     
  25. macrumors 6502a

    MrNomNoms

    Joined:
    Jan 25, 2011
    #25
    Of course they're still butt hurt but then again why Macrumors re-post this crap God only knows because like anything it will take five minutes of investigation to find that there are corner cases where there are issues that need address via an update hence 10.8.5 is in testing as we speak. So when are we going to see Gizmodo cover the frequent locking up of Nokia Lumia devices? the high amount of crapware loaded onto Lenovo, Dell and HP laptops/desktops? the lack of timely Android updates where in June 2013 the Samsung Galaxy S3 still hasn't received Android 4.2 yet?
     

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