New MBP C2D Crashed Twice in Two Days -- What is Wrong?

Discussion in 'MacBook Pro' started by tolive, Jan 30, 2007.

  1. tolive macrumors member

    Jan 26, 2007
    This is a brand new MacBook Pro C2D 15", it has crashed twice since yesterday.
    These are the only 2 items that are not from Apple:
    1. Using a Logitech® VX Revolution™ Wireless Mouse
    2. Added 1 GB G.SKILL Memory which is claimed to be "Apple MacBook and MacBook Pro Compliant"

    Both crashes happened after the laptop was idle for several minutes (LCD became dim), when I came back, move the mouse, I got the mutilingule grey message asking reboot...

    It's the new added memory? am I that bad luck? Oh I installed several softwares: 1Password, Photoshop CS2, Toast 8, Firefox 2.0, Yahoo Messenger, MSN Messenger, and Parallels Desktop (no Windows installed Yet), can it be softwares?

    Anyway, here is the error:

    panic(cpu 0 caller 0x001A3135): Unresolved kernel trap (CPU 0, Type 14=page fault), registers:
    CR0: 0x80010033, CR2: 0x0000002b, CR3: 0x00f24000, CR4: 0x000006e0
    EAX: 0x03db6660, EBX: 0x00000010, ECX: 0x004ad938, EDX: 0xffffffff
    CR2: 0x0000002b, EBP: 0x25273c48, ESI: 0x00000002, EDI: 0x03e5e2c0
    EFL: 0x00010202, EIP: 0x003bf6fe, CS: 0x00000008, DS: 0x01710010

    Backtrace, Format - Frame : Return Address (4 potential args on stack)
    0x25273a28 : 0x128d08 (0x3c9afc 0x25273a4c 0x131de5 0x0)
    0x25273a68 : 0x1a3135 (0x3cf7b0 0x0 0xe 0x3cefe0)
    0x25273b78 : 0x19a904 (0x25273b90 0x1 0x25273b98 0x28)
    0x25273c48 : 0x3bf85a (0x3e5e2c0 0x3b38d80 0x0 0x3bfab5)
    0x25273c68 : 0x3c0250 (0x3b38d80 0x0 0x0 0x0)
    0x25273ca8 : 0x3c02bd (0x3b38d80 0x3dee100 0x3e6c340 0x1628d8)
    0x25273ce8 : 0x384b78 (0x3b25a40 0x0 0x25273d28 0x3bf9c8)
    0x25273d08 : 0x388375 (0x3b19900 0x3dfcf00 0x0 0x3b19900)
    0x25273d28 : 0x3afe62 (0x3b19900 0x3dfcf00 0x25273d58 0x3bc99f)
    0x25273d78 : 0x1880a0 (0x3b19900 0x468d2b4 0x468d2c8 0x11cc32)
    0x25273db8 : 0x12b4c3 (0x407a4b4 0x468d298 0x0 0x0)
    0x25273df8 : 0x124b17 (0x407a400 0x0 0x18 0x25273edc)
    0x25273f08 : 0x1955a8 (0x25273f44 0x0 0x0 0x0)
    0x25273fc8 : 0x19ad7e (0x39f08c0 0x0 0x19d0b5 0x39e2fe4) No mapping exists for frame pointer
    Backtrace terminated-invalid frame pointer 0xb011e3c8

    Kernel version:
    Darwin Kernel Version 8.8.2: Thu Sep 28 20:43:26 PDT 2006; root:xnu-792.14.14.obj~1/RELEASE_I386

    Model: MacBookPro2,2, BootROM MBP22.00A5.B01, 2 processors, Intel Core 2 Duo, 2.16 GHz, 2 GB
    Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 128 MB
    Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz
    Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz
    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x87), 1.0.46
    Bluetooth: Version 1.7.11f14, 2 service, 1 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Network Service: Parallels Host-Guest, Ethernet, en2
    Network Service: Parallels NAT, Ethernet, en3
    Serial ATA Device: FUJITSU MHW2120BH, 111.79 GB
    Parallel ATA Device: MATSHITADVD-R UJ-857D
    USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
    USB Device: USB Receiver, Logitech, Up to 1.5 Mb/sec, 500 mA
    USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA
    USB Device: Bluetooth HCI, Up to 12 Mb/sec, 500 mA
    USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA
  2. amnesiak macrumors member


    Oct 13, 2006
    im guessing on the ram and mouse..try reseating the rams or using the old ones and see if it still crashes.
  3. Jiddick ExRex macrumors 65816

    Jiddick ExRex

    May 14, 2006
    Roskilde, DK
    It's probably the new RAM.

    Also, install Adium instead of that Microsoft MSN crap (you can use both Yahoo and MSN with that)...
  4. phungy macrumors 68020


    Dec 5, 2006
    That's odd...I have the same mouse and problems here (knock on wood).
  5. tolive thread starter macrumors member

    Jan 26, 2007
    G.SKILL has two 1GB RAMs, the one that doesn't claim MacBook compatiable got very good reviews from many MacBook users, the one I bought is a newer model and claims to be compatiable with MacBook...

    Hmmm, I just took the G.SKILL out and requested replacement from Newegg...if the MacBook still crashes before I get the replacement back, then I cannot blame the G.SKILL RAM.

  6. bradbowl macrumors member

    Aug 10, 2005
    Honolulu, Hawaii
    I bought the new version of the G.Skill Macbook/Macbook pro compatible RAM when it first came out and it has been working fine in my C2D MBP for months. I did see reviewers claiming the initial version to cause lockups. Hopefully switching out the RAM will solve your problem.
  7. tolive thread starter macrumors member

    Jan 26, 2007
    Thanks bradbowl,
    I googled the error with keywords: "macbook invalid frame pointer" and got many related results, it seems the error is very popular and may or may not be related to the RAM, some people even reported that after several Tech. support calls to Apple, Apple let them take the problem MacBook to local Apple store for a brand new replacement. My MBP C2D is brand new, it's manufactured in the 3rd week this year, I don't want to replace it, just want to get the problem fixed.

    The G.SKILL RAM is already on its way back to Newegg, hopefully I can get a good one back.

  8. RobJonesxx macrumors newbie

    Jan 27, 2007
    Liverpool, UK
    I love how two crashes in two days constitutes a problem on a mac whereas my pc has crashed twice daily since we got it.
  9. tolive thread starter macrumors member

    Jan 26, 2007
    Well, fairly said, Windows itself is not that bad if you have correct components and don't have every available softwares installed all together. Funny thing is, I'm an IT professional using 100% Microsoft technologies, my office PC is a Dell brand with Intel Pentium 3.2G CPU, it's very stable and I never shut it down, only reboot once a week -- I just keep it simple, install only softwares I need for my work.

    This is the first Apple computer I bought, if it's as unstable as Windows PCs, then I lose the biggest point buying it.

  10. tolive thread starter macrumors member

    Jan 26, 2007
    Just let you guys know, I got crash again AFTER took the G.SKILL RAM out, that being said, the crashes were not caused by the new added G.SKILL RAM.

    So far, ALL crashes happened when I moved the Logitech VX Revolution mouse trying to bring up the MacBook from idle status, now I suspect the Logitech mouse driver...
  11. hollerz macrumors 6502a


    Sep 13, 2006
    Durham, UK

    Try uninstalling and using the trackpad for a while then...

    Also check if theres any driver updates from Logitech. I've just got their Harmony remote control, their software isn't that great! Their hardware on the other hand!!
  12. tolive thread starter macrumors member

    Jan 26, 2007
    I guess I'm using the latest driver, usually I never install driver from a CD comes with accessories unless the driver is unavailable online. Yes, the VX Revolution mouse itself is excellent, it's actually the best mouse I've ever used.


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