new powerbook arrived DEAD! - anything I can do?

Discussion in 'Macintosh Computers' started by, Aug 28, 2003.

  1. macrumors 6502a

    Jul 17, 2002
    Bay of Fundy
    yesterday I took delivery of a shiny new 17-inch Powerbook. after marvelling through the packaging, and drooling over the system itself, I plugged it in to fire it up. Nothing happened. I tried resetting the PMU and pram, various battery tests, checked the RAM, almost everything I could do. I have never even heard the startup chime. can somebody with experience on powerbooks (this is my first one) maybe tell me somethingI should try before I go back to the retailer for a replacement. anything and everything you tell me will help, so post them all. thanks everyone!

    p.s. the sooner the better!
  2. iGav macrumors G3

    Mar 9, 2002
    Take it back immediately....

    That's the best advice....

    I'm of the opinion, if something is wrong from the beginning.... it'll always be trouble....

    I know how you feel though, it took Apple 3 attempts to send me a decent PowerBook last Dec/Jan!!

    Take it back.... and get it replaced...

  3. Sun Baked macrumors G5

    Sun Baked

    May 19, 2002
    Call the Apple number, they have a policy for DOA machines.
  4. thread starter macrumors 6502a

    Jul 17, 2002
    Bay of Fundy
    I made some calls, and with much difficulty, a new powerbook is shipping to arrive tomorrow. the only trouble is, due to stock shortages, I think it is the French version. . . .

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