new powerbook arrived DEAD! - anything I can do?

Discussion in 'Macintosh Computers' started by kwajo.com, Aug 28, 2003.

  1. kwajo.com macrumors 6502a

    kwajo.com

    Joined:
    Jul 17, 2002
    Location:
    Bay of Fundy
    #1
    yesterday I took delivery of a shiny new 17-inch Powerbook. after marvelling through the packaging, and drooling over the system itself, I plugged it in to fire it up. Nothing happened. I tried resetting the PMU and pram, various battery tests, checked the RAM, almost everything I could do. I have never even heard the startup chime. can somebody with experience on powerbooks (this is my first one) maybe tell me somethingI should try before I go back to the retailer for a replacement. anything and everything you tell me will help, so post them all. thanks everyone!








    p.s. the sooner the better!
     
  2. iGav macrumors G3

    Joined:
    Mar 9, 2002
    #2
    Take it back immediately....

    That's the best advice....

    I'm of the opinion, if something is wrong from the beginning.... it'll always be trouble....

    I know how you feel though, it took Apple 3 attempts to send me a decent PowerBook last Dec/Jan!!

    Take it back.... and get it replaced...

    G
     
  3. Sun Baked macrumors G5

    Sun Baked

    Joined:
    May 19, 2002
    #3
    Call the Apple number, they have a policy for DOA machines.
     
  4. kwajo.com thread starter macrumors 6502a

    kwajo.com

    Joined:
    Jul 17, 2002
    Location:
    Bay of Fundy
    #4
    I made some calls, and with much difficulty, a new powerbook is shipping to arrive tomorrow. the only trouble is, due to stock shortages, I think it is the French version. . . .
     

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