New Powerbook screen Problem...

Discussion in 'Macintosh Computers' started by aethier, Oct 16, 2003.

  1. aethier macrumors 6502a

    aethier

    Joined:
    Feb 1, 2003
    Location:
    Montréal, Canada
    #1
    :confused:

    Hello, i just got my new 15 inch powerbook, everything is nice and dandy, except the screen. when ever something is highlighted, or is dark there is a bunch of red pixels that are there, and it is rather annoying... any suggestions?????


    aethier

    thanks
     
  2. switchingGeek macrumors member

    Joined:
    Oct 11, 2003
    Location:
    Dallas, Texas
    #2
    fixing the stuck red pixels..

    Mine went away on it's own, in a few days. Others have also suggested massaging the pixels - read one of the posts on this page -
    http://forums.macrumors.com/showthread.php?s=&threadid=41600#newpost

    Best of luck with that!! Also if you have more than a few (undefined) stuck pixels, apple should replace it.

    If you go to the nearest store within 5 days of purchase, apparently they are authorized to replace the unit. I read this on some other thread.

    Best of luck!!
     
  3. aethier thread starter macrumors 6502a

    aethier

    Joined:
    Feb 1, 2003
    Location:
    Montréal, Canada
    #3
    hmm, i dont think i was too clear, it is not dead pixels, it is probably a graphics card problem, to clear things up, my pixels are find, well i dont know how to explain very well. ok here i will try:

    where ever there is dark shades, i get red pixels, they are not dead or stuck because when i move it around they go with the shadows. for exaample in the dock. the system prefs icon looks fine, then when oi click on it and it gets dark, i turns all red..

    aethier

    and it does it very much
     
  4. Mblazened macrumors regular

    Joined:
    Dec 20, 2002
    Location:
    The Valley
  5. aethier thread starter macrumors 6502a

    aethier

    Joined:
    Feb 1, 2003
    Location:
    Montréal, Canada
    #5
    excuse my impoliteness, but could you guys please give ideas, i sure as hell do not feel like having to send it back to apple, and white 2 weeks to get a new one, oh and my "D" key keeps popping out even when i put it back into its place..

    aethier
     
  6. aethier thread starter macrumors 6502a

    aethier

    Joined:
    Feb 1, 2003
    Location:
    Montréal, Canada
    #6
    my thought exacly, so do i have to send it back to apple. and they will send me a new one?

    aethier
     
  7. aethier thread starter macrumors 6502a

    aethier

    Joined:
    Feb 1, 2003
    Location:
    Montréal, Canada
    #7
    anyways, just got off the phone with apple support, and they said that i have to bring to be serviced.

    aethier

    thanks to all the responded
     
  8. ebuc macrumors regular

    Joined:
    Aug 5, 2003
    Location:
    Nor'East
    #8
    D-KEY Problems

    my d-key isn't working as well as the others, it takes more effort to make it actually work, so maybe its a problem in general, hmmmmmm
     

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