New Printer

Discussion in 'Mac Basics and Help' started by L A R E !, Sep 6, 2006.

  1. L A R E ! macrumors member

    L A R E !

    Joined:
    Aug 1, 2006
    #1
    new laser printer samsung scx-4521f printer works but scanner does not w:confused: hy? please help
     
  2. EricNau Moderator emeritus

    EricNau

    Joined:
    Apr 27, 2005
    Location:
    San Francisco, CA
  3. lcseds macrumors 6502a

    Joined:
    Jun 20, 2006
    Location:
    NC, USA
    #3
    Maybe you could try Samsungs support line, or a Samsung printer forum for assistance. I doubt you will get much help from an Apple Computer forum.
     
  4. EricNau Moderator emeritus

    EricNau

    Joined:
    Apr 27, 2005
    Location:
    San Francisco, CA
    #4
    I'm assuming your running OS 10.3 or later...

    Have you downloaded this driver yet?
     
  5. zwida macrumors 6502a

    zwida

    Joined:
    Jan 5, 2001
    Location:
    NYC
    #5
    We've run into this issue with Ricoh equipment. In our case, the issue was that they only supported the print function for Macs and didn't produce a scanner driver.

    But yes, Samsung support is definitely the way to go.
     
  6. thewhitehart macrumors 6502a

    thewhitehart

    Joined:
    Jul 9, 2005
    Location:
    The town without George Bailey
    #6
    Is the printer connected directly to the computer? Printers attached to print servers cannot scan. I went nuts trying to figure out why my scanner wasn't working until I found this out.
     
  7. SmurfBoxMasta macrumors 65816

    SmurfBoxMasta

    Joined:
    Nov 24, 2005
    Location:
    I'm only really here at night.
    #7
    in order for ANY scanner to work, you MUST have a TWAIN module that supports the device, either built in as part of the driver package, or as a seperate plug in file........

    Does Samsung claim that your model is mac-compatible, in the specs or somewhere on the box ? If so, then the drivers linked to above should do the trick :p
     

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