No more restocking fee

Discussion in 'MacBook Air' started by 4406mike, Jan 14, 2011.

Thread Status:
Not open for further replies.
  1. macrumors newbie

    Joined:
    Jan 14, 2011
    Messages:
    1
    #1
    Bought a new Macbook Air 13 inch a few days ago and ultimately decided I did not need it. Went back to the Apple store and was expecting a 10% restocking fee since I had open and used it, but to my surprise, they refunded the entire amount. They told me that Apple dropped the fee just a few days ago. Gotta admit, great customer service!
     
  2. macrumors 6502a

    Joined:
    Jan 16, 2010
    Messages:
    892
    #2
    yes...well reported here earlier in the week
     
  3. macrumors 68020

    Joined:
    May 6, 2010
    Messages:
    2,306
    Location:
    New York
    #3
    This is very good news. Not that people should start abusing it. But it's always nice to know if something happens that you're not hosed out of a big chunk of money. 10% is a lot of money on a Mac.

    How steadfast were they about it before though? I returned two iPod touches back in September, they were a day or two out of the return window even, and they waived the restock charge, as well as let me return outside of the window. I was very pleased, as I was expected to have to swallow a restocking fee on two iPods.
     
  4. macrumors demi-god

    MacDawg

    Joined:
    Mar 20, 2004
    Messages:
    17,880
    Location:
    "Between the Hedges"
    #4
    The story on the elimination of the restocking fee can be found here
    Lots of additional information
     
Thread Status:
Not open for further replies.

Share This Page