No Netflix subtitles on Apple TV? Really?

Discussion in 'Apple TV and Home Theater' started by ravenvii, Dec 26, 2010.

  1. macrumors 604

    ravenvii

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    Mar 17, 2004
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    Melenkurion Skyweir
    #1
    Netflix has 400+ movies and shows that are subtitled. The PS3 and Wii supports subtitles with Netflix.

    I would think Apple TV would be the easiest of those to add subtitles. Yet it does not support subtitles with Netflix.

    I know no one know when subtitles support will be added, but really! Subtitles has been supported on the PC/Mac since April, and on the PS3 and Wii since October.
     
  2. macrumors 68040

    Joined:
    Dec 17, 2009
    #2
    However all of those devices have existed for years and as stated just got them 6 months ago. Besides 400 only represents about 2% of all Netflix videos....
     
  3. macrumors regular

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    Nov 21, 2010
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    Salem, OR
    #3
    not trying to be a dick but why do you need subtitles?
     
  4. Flowbee, Dec 26, 2010
    Last edited: Dec 26, 2010

    macrumors 68030

    Flowbee

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    #4
  5. macrumors 68040

    Joined:
    Dec 17, 2009
    #5
    I am not saying apple shouldn't add support for Netflix subtitles, but to be shocked that a device that is only 3 months old is a little ridiculous especially since the percentage of videos is relatively small and only became available on more traditional devices in the last few months.
     
  6. macrumors 68030

    Flowbee

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    #6
    Since both OS X and iOS lead the way in terms of accessibility options, and since Netflix has made captioning available on the Wii and PS3, I'd say it's at least surprising that Netflix captioning isn't supported on the AppleTV. And certainly very disappointing to the deaf and hearing-impaired communities.
     
  7. macrumors regular

    Joined:
    Nov 21, 2010
    Location:
    Salem, OR
    #7
    Well like someone else pointed out its less then 2% of their collection. Not trying to be a dick but if you want caption buy the physical movie. I dated a girl that was partially deaf (had a cochlear implant) and she would get pissed when people would put the subtitles on. But then again she could read lips. I wonder why no one is complianin about the lack of subtitle support for the iphone app
     
  8. macrumors 65816

    Joined:
    Jan 13, 2008
    #8
    For many of us, subtitle support is indeed a big deal, for reasons from hearing trouble to wanting to watch foreign language films/shows and actually, y'know, understand the narrative.
     
  9. macrumors 65816

    laurim

    Joined:
    Sep 19, 2003
    Location:
    Minnesota USA
    #9
    I watched "Stigmata" last night on Netflix and there were spots where they had subtitles at the bottom, almost entirely cut off. I could tell from the tops of the letters what the words were but it was annoying and if there were two lines I was s.o.l. I looked at three other foreign movies and their subtitles were perfectly visible. Maybe there is a sizing issue with letterboxing that's cutting off the subtitles in certain movies.
     
  10. macrumors 6502

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    #10
    My wife is from Italy. Her English is very good, but she has trouble with British accents in movies. Subtitles to the rescue.
     
  11. macrumors regular

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    #11
    Well if the op isn't deaf he is bitching for no reason. And who doesn't have problems with British accents?
     
  12. Moderator

    OllyW

    Staff Member

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    #12
    The British? :p
     
  13. macrumors 6502a

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    Feb 4, 2008
    #13
    Does it really matter why the OP actually wants subtitles? Just because you don't think it's important doesn't mean it isn't. This is a feature that NetFlix offers. It is a feature that other hardware platforms offer. It is not unreasonable to expect Apple to offer a comparable feature set.

    What is unreasonable is to keep coming in here with absolutely no useful advice and ragging on the OP for expressing a legitimate concern.
     
  14. macrumors member

    Joined:
    Jun 23, 2008
    #14
    Yeah being in a busy household and wanting to watch a movie that doesn't have subtitles is almost useless. Not everyone has a environment that is like a movie theater. My Mom reads things better than hearing them. So having subtitles is something we look for when wanting to watch a movie. This is something I would like Netflix to change. They obviously have the ability to do it. IE the 400+ movies that already have subtitles. Why can't they do it for the rest of their movies?
     
  15. macrumors 604

    chrono1081

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    #15
    This would be on Netflix not Apple to correct. Subtitles work just fine on my ripped movies so ATV definitely supports them.
     
  16. macrumors 65816

    Joined:
    Jan 1, 2008
    #16
    People here are talking about switchable English subtitles/closed captioning on English-language films.

    Netflix' foreign language films generally have burned-in English subtitles. No special support necessary.

    Mentioned here: http://blog.netflix.com/2009/06/closed-captions-and-subtitles.html

    A.
     
  17. macrumors 6502a

    Joined:
    Feb 4, 2008
    #17
    In his original post, the OP said:

    So, NetFlix offers some titles with switchable subtitles. The PS3 and Wii can play these subtitles and the new AppleTV apparently cannot. I don't have the new ATV, so I can't comment on its capabilities. But if what he says is true, that's something Apple really should fix. I just don't see any excuse for offering a capability that is inferior to other platforms that offer the same capability.
     
  18. macrumors newbie

    ncmacasl

    Joined:
    Dec 28, 2010
    #18
    From what I understand, Apple needs to wait for Netflix to provide the software upgrade to allow AppleTV (and iPad, iPhone, etc.) to access Netflix's proprietary Subtitling system. Apple can do nothing on their end until Netflix releases the software. Netflix says they are "working on" other platforms but refuses to give any dates or which platform(s) (AppleTV, GoogleTV, Roku, BluRay, etc.) will be released next with the subtitling software upgrade.

    And thanks for the plug to my blog: http://ncmacasl.blogspot.com/2010/10/netflix-instantwatch-titles-with.html

    I include Netflix's subtitled titles and some foreign and silent films as well.
     
  19. macrumors 6502

    spydr

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    Jul 25, 2005
    Location:
    MD
    #19
    Just so I understand, did you mean you can toggle subtitles on or off on your ripped movies? I know apple TV will show fine the subtitles that Handbrake burnt into the file, but not sure if I can toggle it on or off at will.
     
  20. macrumors 6502

    The Mad Hatter

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    Oct 12, 2004
    Location:
    SoCal
    #20
    The ATV 1 & 2 can both do "soft" subtitles. You just press-and-hold the select button after the movie has started. You then get a menu that let's you select different chapters, subtitles and audio tracks. If they're available that is. ;)

    HTH
     
  21. macrumors regular

    Joined:
    Sep 3, 2006
    #21
    The ATV can display both closed captions and soft subtitles, so It doesn't seems to much work on the ATV part to implement them.
     
  22. macrumors newbie

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    Jul 5, 2009
    #22
    Does anybody know if the recent update added subtitle support to Netflix on the ATV2? I know the iOS version of Netflix got subtitle support today, but I was wondering if that carried over to the ATV2.
     
  23. macrumors 6502a

    neko girl

    Joined:
    Jan 20, 2011
    #23
    My dad called Netflix about this.. he depends pretty heavily on closed captioning.. he seemed to have escalated his concern pretty high up the support chain. However, Netflix promised closed captioning months ago (Jan) but nothing seems to have been done.

    There is also a frustrating lack of closed captioning on iTunes movies.

    I notice the topic is about subtitles, not closed captioning, but to a person who is hard of hearing - it really is the same handicap.
     
  24. thread starter macrumors 604

    ravenvii

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    Mar 17, 2004
    Location:
    Melenkurion Skyweir
    #24
    Almost 1,500 titles on Netflix now has English subtitles, not counting the other thousand or so foreign titles. Netflix now supports subtitles on the following platforms:

    PC/Mac via the browser, Wii, PS3, Boxee, Google TV, WDTV, Nintendo 3DS, and now the iPhone/iPod touch/iPad.

    Where is the AppleTV in all this? Extremely disappointing.
     
  25. macrumors 6502a

    bpaluzzi

    Joined:
    Sep 2, 2010
    Location:
    London
    #25
    As others have mentioned, this is on Netflix, not Apple. The Apple TV supports soft subtitles. Netflix apparently uses a proprietary subtitling scheme.
     

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