Non-responsive shuffle!!!

Discussion in 'iPod' started by insan56, Sep 11, 2006.

  1. insan56 macrumors member

    Joined:
    May 17, 2005
    #1
    I pluged my iPod Shuffle into my PowerBook and nothing happened! the shuffle is blinking an orange light but it never showed up on my desktop and iTunes never noticed it was there. When i plug it into my PC it says you have plugged in a non-responsive drive. What do i do?
     
  2. WildCowboy Administrator/Editor

    WildCowboy

    Staff Member

    Joined:
    Jan 20, 2005
    #2
    Here is Apple's support document on troubleshooting iPod shuffle problems.

    Can you see it in Disk Utility on your PowerBook?
     
  3. insan56 thread starter macrumors member

    Joined:
    May 17, 2005
  4. WildCowboy Administrator/Editor

    WildCowboy

    Staff Member

    Joined:
    Jan 20, 2005
    #4
    Sounds like it might be dead. If you've gone through Apple's troubleshooting steps and still haven't had any luck, that's probably the case. Do you have an Apple Store near you?

    I had this same problem with one of my Shuffles a couple months ago, and took it in to them. Five minutes later I was out the door with a brand new one. Are you still under the one-year warranty?
     
  5. Foxglove9 macrumors 65816

    Foxglove9

    Joined:
    Jan 14, 2006
    Location:
    New York City
    #5
    Mine died as well with just under 2 hours of usage. Flashing orange and green lights and wasn't readable by any computer. Apple replaced it for me no questions asked.
     
  6. Flynnstone macrumors 65816

    Flynnstone

    Joined:
    Feb 25, 2003
    Location:
    Cold beer land
    #6
    My shuffle died earlier this year. About 2 weeks left in the warrantee !
    Apple replaced it, no problem.
     

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