Not receiving Voice Mail that has been left for me....

Discussion in 'iPhone Tips, Help and Troubleshooting' started by EatMyApple, Sep 2, 2009.

  1. macrumors 6502

    Joined:
    Dec 2, 2008
    #1
    First off, this isn't just me as it's also occurring to a friend of mine who starting having the issue first.

    Whenever I miss a call and a voice mail is left, I receive no notification that I have a new voice mail. At first I was just assuming that no messages were being left. The other day, my phone froze up so I did a reset by holding the Home and Power button for 10-15 seconds. The phone took about 10 minutes to load up but after it did, it immediately loaded 25 voice mails dating to over a month old.

    So I started to test my phone for voice mails. I would call from another number, leave a message, and nothing.

    What do I need to do to fix this? Thanks!
     
  2. macrumors P6

    -aggie-

    Joined:
    Jun 19, 2009
    Location:
    Where bunnies are welcome.
    #2
    That can happen if you're on EDGE and surfing and receive a phone call. However, 25?
     
  3. thread starter macrumors 6502

    Joined:
    Dec 2, 2008
    #3
    I'm not on EDGE, got a strong 3G signal usually always.
     
  4. macrumors 68030

    RaceTripper

    Joined:
    May 29, 2007
    #4
    I get the problem too now and then. ATT denies anything is wrong when I complain, but it does happen. Sometime I don't get the voice mail until I reboot. Sometimes it's just delayed by many hours.

    And I thought Sprint was bad...
     
  5. thread starter macrumors 6502

    Joined:
    Dec 2, 2008
    #5
    I have tried to reboot to see if they show and nothing. They just simply refuse to show. This goes on for days and apparently over a month as I never realized I was missing messages lol.
     
  6. macrumors newbie

    Joined:
    Aug 4, 2009
    #6
    Same thing...on 3GS

    I get the same problem on my :apple:3GS, I'll get a call, miss it, and then assume no one leaves a message only to find out that after a reboot for a particular reason, they all show up, from a few days ago including the one I watched and missed purposely. AT&T needs to resolve this issue. If T-Mobile can support their non-AT&T comrads using the :apple:iPhone, then they should fix their issues for the customers that are legit subscribers. AT&T=FAIL IMO! FIX IT!!!:mad:
     
  7. macrumors regular

    Joined:
    Jun 3, 2007
    #7
    Possible fix?

    I took my iPhone into the ATT store when I was having similar issues. I was missing calls but my phone wasn't ringing ... voicemails were delayed hours ... calls were being cut off. The ATT person gave me a new sim card and everything has been great since.

    Hope this helps.
     
  8. macrumors regular

    Joined:
    Feb 18, 2008
    #8
    I was having the exact same problem, i would only get voicemails when the phone rebooted...and i found a solution

    go to Settings > General > Reset > Reset Network Settings

    you won't lose your tethering, if you have that, and voicemail will function properly again!
     
  9. macrumors 6502

    nehunte

    Joined:
    Apr 30, 2009
    #9
    I had the same unfortunate problem. It was happening to me and didn't even realize it. I just assumed everybody was just saying they left voicemails and actually didn't. During this two month period, I was still getting voicemails every once in a while. So I assumed nothing was wrong. I had also power cycled my phone probably once a week too, and nothing new ever popped up.

    Decided one day to restore my phone to factory settings cause my phone was a bit laggy compared to out-of-the-box standards. After my phone locked onto the network, it popped up saying I had 25 voicemails!! All of which were from the past two months. It was really strange. The strangest part is still the fact that I had been getting voicemails during that time intermittently. AT&T claims it was a phone problem. I can't really argue with them about it because I don't fully understand how visual voicemail works. But now I'm starting to understand why some people opt out of VVM. It does seem to have it's problems.
     
  10. macrumors 6502a

    Joined:
    Feb 16, 2008
    #10
    Had this same problem.

    I reset network preferences as suggested in this thread, and my missing voicemails showed up! This is the first time I have had this problem. Now I will be more vigilant about this, though. . . will I have to reset my network preferences every week or so, I wonder? The only way I'd know that I am missing a voicemail is if someone tells me, which is unacceptable since I use this phone for business.
     
  11. macrumors newbie

    Joined:
    Jul 18, 2007
    #11
    I too had this same problem on 2 different 3Gs' after updating to 3.1.2. I also went in and reset network settings, and they both started working.. I hope I dont have to keep doing that to keep it working.
     

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