Office 2011 right click

Discussion in 'OS X Mountain Lion (10.8)' started by adriensmart, Jul 21, 2012.

  1. macrumors newbie

    Jul 21, 2012

    When I right click under any Office 2011 app, I've got a crash, any idea to solve it ?

    Thanks in advance
  2. macrumors member

    Sep 21, 2011
    Blandford, UK.
    I don't know how to fix your problem, but in Word I just tried a right click and its working fine. Word version is 14.2.3 , perhaps you simply need to update office.
  3. thread starter macrumors newbie

    Jul 21, 2012
    I already have the latest version and and I reinstalled it, still the same issue...
  4. macrumors 68030

    Krazy Bill

    Dec 21, 2011
    Can you change your trackpad settings to another right-click method in System Preferences? Not a fix mind you, just curious.
  5. thread starter macrumors newbie

    Jul 21, 2012
  6. adriensmart, Jul 21, 2012
    Last edited: Jul 21, 2012

    thread starter macrumors newbie

    Jul 21, 2012
    I tried with a classical mouse and not my trackpad, same issue ! And it does also with the trial version :(
  7. thread starter macrumors newbie

    Jul 21, 2012
  8. macrumors 65816


    May 2, 2005
    Move or delete your microsoft user data folder from documents. (make sure your email is backed up somewhere if you use outlook).
  9. thread starter macrumors newbie

    Jul 21, 2012
    I followed you advice, unfortunately it doesn't solve the issue :(
  10. macrumors 65816


    May 2, 2005
    Ok, got to be some sort of borked file.

    Try creating a new user on your mac then test office
  11. thread starter macrumors newbie

    Jul 21, 2012
    Created another user, still the same issue :confused:


    I've got BetterTouchTool, I don't know if it can creates problems...
  12. macrumors 6502

    Nov 2, 2008
    Are you using bettertouchtool? I was having the same issue with Chrome when Lion first came out. It might be occurring with ML as well.
  13. thread starter macrumors newbie

    Jul 21, 2012
    I uninstalled it, and I've got the same issue ! I've got a Razer Death Adder driver, could it create an issue ?
  14. macrumors member

    Jun 12, 2008
    Manchester, UK
    just for the record - works fine on my office install...
  15. Co-T, Aug 29, 2012
    Last edited: Aug 29, 2012

    macrumors newbie

    Aug 29, 2012
    i have the exact same problem!

    It was working fine 2 days ago, and then today every single Office app is freezing when i right click in any document.

    Tried permission repair with no success... also did the fonts thing and i have no duplicate there either...

    I need some help please!!!
  16. macrumors newbie

    Sep 6, 2012
    Exact same problem - Cannot use Office anymore on Macbook Pro Retina OSX 10.8.
    Word / Excel/ Powerpoint / Outlook / Lync: Each of them crash on right click

    HELP !!!!
  17. macrumors member


    Jul 12, 2012
    Sparta, Greece
    It seems to be a problem with the latest update patch of Office.
  18. macrumors newbie

    Sep 6, 2012
    Seems like I just solved it.
    For me, it was the Antidote plugin in contextual menu.
    It can be something else that fails in contextual menus.
    Go to Mac HD/library/Contextual Menu Items and clean up!

    Hope that helps.
  19. macrumors newbie

    Oct 1, 2012

    My problem was solved by removing the Antidote plugin as described: thanks!

  20. macrumors newbie

    Aug 2, 2011
    I had the same problem and the Antidote solution solved my problem. Thanks a lot.
  21. macrumors newbie

    Mar 27, 2013
    It works. I registered on this forum just to say thank you you saved my life. ;)
  22. LKB
    macrumors newbie

    Apr 17, 2013
    Quebec, Canada
    Thank you!!

    This solution just helped me too after a very frustrating day with Word and Excel crashing each time I attempted to format anything. However, will the solution affect Antidote in any way?

    Thanks again!
  23. macrumors newbie

    Nov 15, 2013
    cannot believe!!!it works it works!!!!

    for odd it may looks the way to fix it up it really works. thanks thanks thanks!
    The point is : what are doing all those software programmers down there in Microsoft??? No one has the slightest idea of what to do to solve such unbelievable bugs.......
  24. macrumors 6502

    Apr 5, 2010
    Saint Augustine, FL
    This issue can be caused by any pluggin to the Finder. When it happens, click the "more information" --- there is a lot of developer debugging information, but in there, within the first 100 lines, there is a statement that lists the Offending code... that is the pluggin causing your issues.

    From there, you would have to go about removing the plist in the /Library/LaunchAgents directory ... reboot... good to go
  25. macrumors newbie

    Nov 23, 2013
    HD/library/Contextual Menu Items/ Fritz plugin

    The clean up of the folder HD/library/Contextual Menu Items/ helped!
    In my folder it was only one file named "fritz...plugin", nothing with "Antidote".

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