Office 2011 right click

Discussion in 'OS X Mountain Lion (10.8)' started by adriensmart, Jul 21, 2012.

  1. macrumors newbie

    Joined:
    Jul 21, 2012
    #1
    Hi,

    When I right click under any Office 2011 app, I've got a crash, any idea to solve it ?

    Thanks in advance
     
  2. macrumors member

    Joined:
    Sep 21, 2011
    Location:
    Blandford, UK.
    #2
    I don't know how to fix your problem, but in Word I just tried a right click and its working fine. Word version is 14.2.3 , perhaps you simply need to update office.
     
  3. thread starter macrumors newbie

    Joined:
    Jul 21, 2012
    #3
    I already have the latest version and and I reinstalled it, still the same issue...
     
  4. macrumors 68030

    Krazy Bill

    Joined:
    Dec 21, 2011
    #4
    Can you change your trackpad settings to another right-click method in System Preferences? Not a fix mind you, just curious.
     
  5. thread starter macrumors newbie

    Joined:
    Jul 21, 2012
    #5
    I tried with other apps and it works well...
     
  6. adriensmart, Jul 21, 2012
    Last edited: Jul 21, 2012

    thread starter macrumors newbie

    Joined:
    Jul 21, 2012
    #6
    I tried with a classical mouse and not my trackpad, same issue ! And it does also with the trial version :(
     
  7. thread starter macrumors newbie

    Joined:
    Jul 21, 2012
    #7
    up :apple:
     
  8. macrumors 65816

    irnchriz

    Joined:
    May 2, 2005
    Location:
    Scotland
    #8
    Move or delete your microsoft user data folder from documents. (make sure your email is backed up somewhere if you use outlook).
     
  9. thread starter macrumors newbie

    Joined:
    Jul 21, 2012
    #9
    I followed you advice, unfortunately it doesn't solve the issue :(
     
  10. macrumors 65816

    irnchriz

    Joined:
    May 2, 2005
    Location:
    Scotland
    #10
    Ok, got to be some sort of borked file.

    Try creating a new user on your mac then test office
     
  11. thread starter macrumors newbie

    Joined:
    Jul 21, 2012
    #11
    Created another user, still the same issue :confused:

    ----------

    I've got BetterTouchTool, I don't know if it can creates problems...
     
  12. macrumors 6502

    Joined:
    Nov 2, 2008
    #12
    Are you using bettertouchtool? I was having the same issue with Chrome when Lion first came out. It might be occurring with ML as well.
     
  13. thread starter macrumors newbie

    Joined:
    Jul 21, 2012
    #13
    I uninstalled it, and I've got the same issue ! I've got a Razer Death Adder driver, could it create an issue ?
     
  14. macrumors member

    Joined:
    Jun 12, 2008
    Location:
    Manchester, UK
    #14
    just for the record - works fine on my office install...
     
  15. Co-T, Aug 29, 2012
    Last edited: Aug 29, 2012

    macrumors newbie

    Joined:
    Aug 29, 2012
    #15
    i have the exact same problem!

    It was working fine 2 days ago, and then today every single Office app is freezing when i right click in any document.

    Tried permission repair with no success... also did the fonts thing and i have no duplicate there either...

    I need some help please!!!
     
  16. macrumors newbie

    Joined:
    Sep 6, 2012
    #16
    Exact same problem - Cannot use Office anymore on Macbook Pro Retina OSX 10.8.
    Word / Excel/ Powerpoint / Outlook / Lync: Each of them crash on right click

    HELP !!!!
     
  17. macrumors member

    ThatGreekMacGuy

    Joined:
    Jul 12, 2012
    Location:
    Sparta, Greece
    #17
    It seems to be a problem with the latest update patch of Office.
     
  18. macrumors newbie

    Joined:
    Sep 6, 2012
    #18
    Seems like I just solved it.
    For me, it was the Antidote plugin in contextual menu.
    It can be something else that fails in contextual menus.
    Go to Mac HD/library/Contextual Menu Items and clean up!

    Hope that helps.
     
  19. macrumors newbie

    Joined:
    Oct 1, 2012
    #19
    Solved!

    My problem was solved by removing the Antidote plugin as described: thanks!

     
  20. macrumors newbie

    Joined:
    Aug 2, 2011
    #20
    I had the same problem and the Antidote solution solved my problem. Thanks a lot.
     
  21. macrumors newbie

    Joined:
    Mar 27, 2013
    #21
    It works. I registered on this forum just to say thank you you saved my life. ;)
     
  22. LKB
    macrumors newbie

    Joined:
    Apr 17, 2013
    Location:
    Quebec, Canada
    #22
    Thank you!!

    This solution just helped me too after a very frustrating day with Word and Excel crashing each time I attempted to format anything. However, will the solution affect Antidote in any way?

    Thanks again!
     
  23. macrumors newbie

    Joined:
    Nov 15, 2013
    #23
    cannot believe!!!it works it works!!!!

    for odd it may looks the way to fix it up it really works. thanks thanks thanks!
    The point is : what are doing all those software programmers down there in Microsoft??? No one has the slightest idea of what to do to solve such unbelievable bugs.......
     
  24. macrumors 6502

    Joined:
    Apr 5, 2010
    #24
    This issue can be caused by any pluggin to the Finder. When it happens, click the "more information" --- there is a lot of developer debugging information, but in there, within the first 100 lines, there is a statement that lists the Offending code... that is the pluggin causing your issues.

    From there, you would have to go about removing the plist in the /Library/LaunchAgents directory ... reboot... good to go
     
  25. macrumors newbie

    Joined:
    Nov 23, 2013
    #25
    HD/library/Contextual Menu Items/ Fritz plugin

    The clean up of the folder HD/library/Contextual Menu Items/ helped!
    In my folder it was only one file named "fritz...plugin", nothing with "Antidote".
     

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