Okay, now I'm nervous

Discussion in 'iPhone' started by Fendi10023, Sep 21, 2013.

  1. macrumors newbie

    Joined:
    Sep 15, 2013
    #1
    I walked into my local Sprint store yesterday to try and get the 5s. A sales associate told me they didn't have any (not sure if sold out or just didn't get any). Anyways, she did tell me that I could order then and they would pretty much order me a phone and I would get a call telling me to pick it up on Monday.Anyone ever done this? She seemed quite sure and on point with what she was saying, but I've read quite a few horror stories recently that has me questioning ..
     
  2. macrumors 6502a

    Joined:
    Nov 9, 2010
    #2
    What do you expect?

    She wouldn't say "Sure. Order it here and we will give it to you in 3 weeks." ?

    You would leave immediately...
     
  3. macrumors 68030

    verwon

    Joined:
    Jul 26, 2011
    Location:
    Seattle
    #3
    You're dealing with Sprint….take everything they say with a freaking mountain of salt and toss it into the trash!

    I tried several times to order phones through them and I have officially given up!!! Even after paying for overnight shipping, in store pick-up and etc. I never got anything sooner than a week after I ordered it!!!

    I no longer care if they'd be offering me 75% off the new iPhone, I order all phones for my son and myself through Apple only!
     
  4. macrumors regular

    Joined:
    Jul 15, 2008
    #4
    If it helps I stopped at a Best Buy looking for an AT&T model. They didn't have them, but did have Sprint. May want to check your local Best Buy.
     
  5. macrumors 6502a

    Joined:
    Nov 9, 2010
    #5
    My first iPhone was a 3GS, locked at T-Mobile.
    This was my last locked phone.

    I never ever want to deal with customer service from carriers again.
    They want to sell new contracts, that's all they care about.

    (It's a bit different here in Europe.)
     
  6. macrumors 65816

    Velin

    Joined:
    Jul 23, 2008
    Location:
    Hearst Castle
    #6
    You'll be lucky to get a phone by Thanksgiving. Scalper teams will continue to buy up gold and silver, they are doubling their money on Ebay and Craiglist.

    Check it for yourself.
     
  7. macrumors 601

    OneMike

    Joined:
    Oct 19, 2005
    #7
    I'd say whether intentionally or not she was lying to you.
     
  8. macrumors G3

    eyoungren

    Joined:
    Aug 31, 2011
    Location:
    Phoenix, AZ USA
    #8
    She's a Sprint store employee and she opened her mouth and spoke words, so yeah, she's lying
    First rule of being a Sprint customer is never to believe a word a Sprint CSR says.

    Get that rule down and deal with Sprint on that basis and your Sprint experience will go much smoother. :)

    One of the reasons I bought direct from Apple online when I got my iPhone 5. Now all I have to deal with Sprint for is paying my bill. I deal with Apple if my iPhone needs anything.
     
  9. macrumors 6502a

    Joined:
    Aug 8, 2011
    Location:
    California
    #9
    I did the same thing, but I'm not sure how the system actually works. FWIW, I put a $50 "deposit" down. They put the $50 on a gift card and gave it back to me for when I actually buy the phone.

    They took my contact info and said they'd call/email me when the phone was available. However, the receipt he gave me just said I purchased a gift card and there were no details about any phone. When I worked at Best Buy, we actually managed "waitlists" for the iPad 3 in the same manner, but the customer was given a printout detailing the nature of their reservation (we didn't openly advertise it, but if a customer asked we would do it for them). Likewise, I remember those customers coming back with an email printout saying their purchases was ready for pickup.

    Has anyone worked with Sprint to do the same thing?
     
  10. macrumors 68020

    12vElectronics

    Joined:
    Jul 19, 2013
    Location:
    Western United States
    #10
    Should be fairly easier to get a Sprint iPhone considering last year every retailer who did have stock left only had it for Sprint.
     
  11. macrumors 68040

    Joined:
    Jul 2, 2012
    #11
    Interesting. I ordered two gold tmobile versions from apple.com as gifts. May end up selling them if prices stay high and gift the other colors instead.
     
  12. macrumors 68030

    tymaster50

    Joined:
    Oct 3, 2012
    Location:
    New Jersey
    #12
    i walked into a local radioshack and they had one but for AT&T, apple is doing these supply things on purpose lol
     
  13. thread starter macrumors newbie

    Joined:
    Sep 15, 2013
    #13
    Posting pics once I get home :)
     

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