Just a little funny tidbit I wanted to share with you all. I was at my local bestbuy and looked at what open box items they had available. I got to the mp3 glass case and saw an iPod in the back that had no box, just in a plastic bag with the accessories and manual. As I looked really close I saw engraving on it! If my vision served me correctly it said this: "To Evelyn, Love Mommy and Daddy." Who the heck would buy an open box item like that. Let alone... why would BestBuy take that back because 1) thats basically physical, unsellable damage and 2) Apple only does engraving with iPods purchased through online. I'm really starting to second guess BestBuy with their "open-box" items.