Hello! Firstly, my parents use Orange and have an Orange Livebox... Randomly at random hours it'll just stop working, so you have to power it off for a few mins or sometimes hours then turn it back on. Then sometimes it'll actually reset it to factory settings so you have to type your info in manually. They're getting sick and tired of it, Orange say there isn't an issue and they've had a few different ones and the same problem for about 3 years now..! Can you buy a different brand of router, like the Apple Airport Express and somehow type our Orange broadband details in and make it work...? Or even better, does anybody know how we can make the junk work!? - They only stick with Orange because my Dad has his phone contract with them and works on a complicated bundle that'll raise the phone price if he quits....! Thanks all K.