Ordered on 14th and DELAYED

Discussion in 'macOS' started by swingerofbirch, Apr 29, 2005.

  1. swingerofbirch macrumors 68030

    Oct 24, 2003
    The Amalgamated States of Central North America
    I preordered on the 14th, and called Apple last night and they assured me it would still be arriving today..........this morning I checked my e-mail looking for a shipping notification and you can see below what I saw..anyone else get this?

    Dear Valued Apple Customer,

    We appreciate your recent Apple Store Order W12546153

    Due to an unexpected delay, we are unable to ship the following
    item(s) by the date that you were originally quoted:

    M9639Z/A, OS X V10.4 "TIGER" RETAIL-INT
    will now ship on or before 04/29/2005

    Please note that product availability can change rapidly, and it is
    possible that your order may ship much sooner than we anticipate. You
    may even receive a shipment confirmation between the time we send this
    email and the time that you read it.

    If you prefer, you may change or cancel your order anytime before it
    is shipped, and receive a prompt refund, by calling us at 800-676-2775
    ext-56500 Mon-Fri 7am-10pm, Sat-Sun 9am-6pm (Central).

    If we do not hear from you, we will continue processing your order.
    You will receive an email notification once your order has been

    We encourage you to visit http://www.apple.com/orderstatus or
    http://store.apple.com/ and click the "Your Account" button to view
    the status of your order.

    We appreciate your business and apologize for any inconvenience this
    delay may have caused you. Thank you for shopping at the Apple Store!
  2. real_murray macrumors member

    Aug 19, 2004
    Me Too!

    I preordered as well. I was hoping to wake up to the delivery guy at the door with my new "kitty", but instead I got the same email saying that it would be delayed..
  3. wheezy macrumors 65816


    Apr 7, 2005
    Alpine, UT

    Did you call and find out why? Did they run out or something? I mean...you ordered pretty dang early. What a bummer guys.
  4. shambolic macrumors regular

    Oct 27, 2003
    Staten Island, NY
    "You see, Apple, you know how to TAKE the pre-order. But you don't know how to SHIP the pre-order. And it's really the shipping of the pre-order that's the whole reason for pre-ordering in the first place..."

    (with apologies to the Seinfeld car rental skit)

    Still waiting here too. Shipped out just before midnight last night, will arrive on Monday apparently. I guess I should try to get out and enjoy the weekend...
  5. swingerofbirch thread starter macrumors 68030

    Oct 24, 2003
    The Amalgamated States of Central North America
    I just called Apple, they were very unhelpful.

    I wanted to cancel my order because I figure I'll be buying a new mac soon anyway and the ones I have don't even support core image, so I called to cancel.

    The woman said my order could not be canceled because my item had already shipped. I told her about the e-mail and she said, right but everyone who ordered tiger got that e-mail, but it might still come today, if not it will come monday.

    And I said so if it shipped why haven't I gotten a shipping confirmation or why can't you give me a tracking number and she said there are problems with "logistics"

    And basically if i wanted to cancel i would have to wait to receive and send it back for a refund....

    those bit torrents may be illegal, but at least they don't make promises they can't keep.... (i'm not saying i use them...anymore that is)
  6. mac-er macrumors 65816

    Apr 9, 2003
    Mine shipped out Thursday, with 2 day shipping.
    So won't get it until Monday.

    I am going out to CompUSA tonight to get my copy.

    I am pretty ticked because if you called 800-MY-APPLE, the recorded message said anyone who ordered before April 26th would get their copy on Friday. They didn't say "we'll try" or "some people".

    And, I ordered my copy on April 12th.

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