OS X Mail Bug?; Help

Discussion in 'Mac Apps and Mac App Store' started by ezsober, Mar 16, 2004.

  1. ezsober macrumors member

    Joined:
    Aug 14, 2003
    #1
    I've never encoutnered this before. But now all of a sudden whenver i try and attach a document to my emails, the mail program crashes. As soon as I open the doc to be attached the whole program craps out and crashes. This is the first time i've seen somethign consistently crash on OS X. Anyone have any idea what's going on or what to do?

    Thanks
     
  2. ezsober thread starter macrumors member

    Joined:
    Aug 14, 2003
    #2
    To Be More Specific

    1) I begin composing an email
    2) I click attach
    3) I select a document
    4) Click Open
    5) Crash
    --
    Heres what the errors look like in the console.log:

    2004-03-17 02:01:44.479 Console[521] Exception raised during posting of notification. Ignored. exception: *** NSRunStorage, _NSBlockNumberForIndex(): index (19326) beyond array bounds (19326)
    2004-03-17 02:02:55.567 Console[521] Exception raised during posting of notification. Ignored. exception: *** NSRunStorage, _NSBlockNumberForIndex(): index (20890) beyond array bounds (20890)

    I have a massive crash.log as well if anyone can make any sense of it.

    THanks
     
  3. rjrufo macrumors regular

    Joined:
    Sep 18, 2002
    Location:
    Boston
    #3
    I've had a similar problem once, but not with Mail. I got it to stop by resetting the pram. I don't know if that will work, but it's worth a try.

    To reset the pram, restart while holding down the command, option, P and R keys. Wait until you hear the chime 3 times, and then release the keys. When the computer starts, try doing what you did before to get Mail to crash. That should help.
     
  4. PalmHarborTchr macrumors member

    Joined:
    Feb 26, 2003
    Location:
    Florida
    #4
    OSX mail program....bugs

    I have had nothing but problems
    with OSX mail program...accounts
    disappearing...failure to work...
    forgetting passwords...you name it.
    Apple needs to provide an update
    without requiring we pay $130 to go
    do it. I have no problems with OSX 10.2.8
    except the mail program.
     
  5. ezsober thread starter macrumors member

    Joined:
    Aug 14, 2003
    #5
    More Crashing

    Now the program crashes whenever an email has an attachment. What's next?
     
  6. PalmHarborTchr macrumors member

    Joined:
    Feb 26, 2003
    Location:
    Florida
    #6
    Archive and Install

    You will need to do an Archive and Install.........thats what I had to do
    and it settled down the e mail program.....its not as hard to do as I thought
    it just takes a ton of time so do it at night. Go to Apple.com for instructions ;)
     
  7. Doraemon macrumors 6502

    Joined:
    Aug 31, 2001
    Location:
    Europe (EU)
    #7
    I had serious problems with Mail under 10.3.2. At a chance of 30 to 70, whenever I tried to launch Mail, the entire system crashed.

    After updating to 10.3.3, everything works fine again (but it were some really annoying 3 month with having to re-start at least thrice a day).
     
  8. ezsober thread starter macrumors member

    Joined:
    Aug 14, 2003
    #8
    More Problems

    It seems the erratic nature has spread to my web browsers as well (explorer, netscape, but not safari). The crash as soon as a page with a pop up ad loads. Will an archive and install only reinstall syystem files? Will any of my other information be damaged or require backup?

    Thanks for the help
     

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