I work for a large non-profit corporation in Anchorage Alaska. We have 25 iMacs and numerous iBooks we would like to integrate into and Windows Active Directory environment. We have been very disappointed with the level of networking expertise available in the Anchorage and want to train our own staff and have them certified. We have been trying getting our people trained on Snow Leopard 101 Support Essentials. Twice we have registered people for training only to have the class canceled. We never find out that the class was canceled until we call the trainer to verify the dates. The second time this happen we were assured that two other students had already register and only need one more to confirm the class. We registered on find out a month later that the class was canceled. We are getting a lot of requests from executives for Mac on our network, but we can't do it because we cannot get our staff trained without shipping them down too Seattle, which is far too costly. If Apple wants to expand market share in the corporate market, and many would love and alternative to Microsoft, they MUST work out this issue of helping to get trained IT staff in the field. I would be happy if they just were committed to holding the classes they advertise.