out of date warrenty

Discussion in 'Mac Basics and Help' started by shirley, May 9, 2006.

  1. shirley macrumors member

    Joined:
    Jan 5, 2006
    Location:
    leeds, sunny england hmm
    #1
    my daughter got a ipod shuffle for xmas it broke (would not recharge)
    in april

    we rang apple to see what we do nest just to find out the warrenty had run out 3 days earlier

    they was no help at all when we explained it was a gift so we had no control over when it was actually bought :(
     
  2. CanadaRAM macrumors G5

    CanadaRAM

    Joined:
    Oct 11, 2004
    Location:
    On the Left Coast - Victoria BC Canada
    #2
    The shuffle has a 1 year warranty. Either your giver bought it in April of last year and held it until Christmas, or it was old stock sitting at the retailer. If the warranty has never been registered, Apple estimates the warranty from the date they shipped it to the retailer. What you need to do is get the receipt from the giver, so that if they bought old store stock, you can register the warranty with the correct purchase date. It ain't Apple's fault, though.

    Unless you're meaning that the 90 day period for free phone calls is over. Which it would be, but you still have 1 year from purchase for repairs. Take it to an Apple authorized service centre.
     
  3. shirley thread starter macrumors member

    Joined:
    Jan 5, 2006
    Location:
    leeds, sunny england hmm
    #3
    out of date warrenty

    thanks il try the local apple shop

    erm if there is one
     
  4. adam-uk macrumors member

    adam-uk

    Joined:
    Oct 20, 2005
    Location:
    England, UK
    #4
    CLOCKWORK CREATIVE TECHNOLOGY LTD
    CROWN HOUSE, ARMLEY ROAD
    GB - LEEDS LS12 2EJ
    Tel: 0113 2436054

    http://www.clockwork1.com/

    Probably the closest to you!
     
  5. TMA macrumors 6502a

    TMA

    Joined:
    Jan 6, 2003
    Location:
    England
    #5
    We have a shop in Leeds, check www.krcs.co.uk for its location. They may be able to see if it had been purchased from there and if so, reprint a new proof of purchase with the original date.

    If it wasn't purchased from there they will be able to point you in the right direction, but wont be able to sort out a repair for you.
     

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