Outsourced Workers Cannot Say Vista

Discussion in 'Community Discussion' started by lexus, Aug 29, 2006.

  1. lexus macrumors 68000

    lexus

    Joined:
    Mar 26, 2006
    Location:
    Depends Greatly On The Weather
    #1
    Microsoft's call center workers in India are unable to say Vista prompting MS to get special speech therapists to train them prior to Vista's launch.

    This just highlights the reason why Apple do not outsource.
     
  2. AvSRoCkCO1067 macrumors 65816

    AvSRoCkCO1067

    Joined:
    Sep 6, 2005
    Location:
    CO
    #2
    link? :confused:
     
  3. xsedrinam macrumors 601

    xsedrinam

    Joined:
    Oct 21, 2004
    #3
    You obviously haven't called AppleCare in the past 6 months, then.
     
  4. beatsme macrumors 65816

    beatsme

    Joined:
    Oct 6, 2005
    #4
    I had heard that outsourcing is a dying trend, and that some businesses are bringing those jobs back to the US...too many customer complaints, too much hassle with logistics, etc.

    Just what I had heard. Can anyone verify?
     
  5. Sesshi macrumors G3

    Sesshi

    Joined:
    Jun 3, 2006
    Location:
    One Nation Under Gordon
    #5
    It's an interesting development. Some call-centre jobs are coming back to the respective countries because many firms in India are now turning away first-level call-centre work. In many situations it's been presented by the companies as 'bringing support back home' but in reality, these days it's increasingly because the Indian call centre outsourcing companies are turning away basic call-centre work in favour of more advisory services (financial advice, insurance advice, second-line tech support, etc). They may have Indian accents which is compounded in unintelligibility by the occasionally bad phone lines, but the average call-centre worker in India is usually better educated than the equivalent worker in Europe or the US - so they're starting to take more advantage of that.

    In the near future, you might end up talking to someone in Nebraka for first-line support, and when it's past their area of expertise, you might just get an Indian voice next on the line.

    Nevertheless, Indian English speakers who're of a normal level can pronounce Vista to an understandable level just fine. Whoever came up with this piece of news is a moron.
     
  6. bigandy macrumors G3

    bigandy

    Joined:
    Apr 30, 2004
    Location:
    Murka
    #6
    agreed. :rolleyes:
     
  7. beatsme macrumors 65816

    beatsme

    Joined:
    Oct 6, 2005
    #7
    http://www.indiaonestop.com/export-electricity.htm
    this was interesting, I thought. I wonder if the Indian economy will face the kind of power shortages/rolling blackouts that hit California a few years back. If so, it would seem to make having a support center there a bit of a risky proposition.
     
  8. Atlasland macrumors 6502

    Joined:
    Aug 20, 2005
    Location:
    London, UK
    #8
    also agreed. :rolleyes: :rolleyes:
     
  9. Abstract macrumors Penryn

    Abstract

    Joined:
    Dec 27, 2002
    Location:
    Location Location Location
  10. Sesshi macrumors G3

    Sesshi

    Joined:
    Jun 3, 2006
    Location:
    One Nation Under Gordon
    #10
    Seeing your avatar of the sheep reminded me... Jesus, protect us from the possibility of Aussie call centres - the Irish are bad enough for people who are supposed to be born 'English' speakers. I'd be going 'Pardon' just as much as the Indians, if not more :p
     
  11. CompUser Guest

    #11
    I thought it was "maroon" :p

    I am referring to the title of another thread.
     
  12. Spanky Deluxe macrumors 601

    Spanky Deluxe

    Joined:
    Mar 17, 2005
    Location:
    London, UK
    #12
    LOL what about Scots? Deep scottish accents might as well be Klingon to me. Although to be honest I'd probably understand the Klingon better!!

    The media these days seems obsessed with regional accents. Some of the DJs on Radio 1 or presenters on TV are too darned hard to understand half the time if you're not paying 100% attention. Call me old fashioned but I prefered the days of queens english across the board!! :p
     
  13. Abstract macrumors Penryn

    Abstract

    Joined:
    Dec 27, 2002
    Location:
    Location Location Location
    #13
    Apparently, you guys have never seen this famous photo that was passed around the internet a while ago.

    Haha, good old American protests.
     

    Attached Files:

  14. wmmk macrumors 68020

    wmmk

    Joined:
    Mar 28, 2006
    Location:
    The Library.
    #14
    wow. sometime i feel so ashamed to live here.:eek:
    if i do end up spending my adult life in the states, i'll live somewhere where people tend to be intelligent, like in a New England college town or something of that sort.
     
  15. Chundles macrumors G4

    Chundles

    Joined:
    Jul 4, 2005
    #15
    You'll keep, sunshine. You'll keep...
     
  16. Counterfit macrumors G3

    Counterfit

    Joined:
    Aug 20, 2003
    Location:
    sitting on your shoulder
    #16
    What do you expect from someone with a Cardinal's shirt on? :D
     
  17. xsedrinam macrumors 601

    xsedrinam

    Joined:
    Oct 21, 2004
    #17
    Watch your tongue, you moran. :p
     

    Attached Files:

  18. bousozoku Moderator emeritus

    Joined:
    Jun 25, 2002
    Location:
    Gone but not forgotten.
    #18
    Considering how Americans generally mangle English, would you want them to run a call centre?

    Auto workers are so skilled.
     
  19. iRepublican macrumors newbie

    Joined:
    Mar 31, 2006
    Location:
    Nashville, TN
    #19
    You should try going to Iran, or Iraq.... if we get lucky we'll see you in a orange jumpsuit on Al Jazeera. ;)
     
  20. xsedrinam macrumors 601

    xsedrinam

    Joined:
    Oct 21, 2004
    #20
    .
     

    Attached Files:

Share This Page