Painter IX activation help!!! Please!

Discussion in 'Mac Apps and Mac App Store' started by JoeKarame, Jun 27, 2006.

  1. JoeKarame macrumors regular

    JoeKarame

    Joined:
    May 2, 2005
    #1
    This is the dilema...

    I used the trial version of it and enjoyed. But you can only use it for 30 days, and you cannot download it again - which stands to reason.

    However, I've just purchased an activation serial number from Corel to run the thing fully.

    So, they send me an email, with the said number and a link to 'download'...which downloaded another copy of the trial version, which you (in theory here folks) should be able to open, bung in the serial number and hey presto! Full version.

    Oh no it won't. The problem seems to be that I hadn't used it since the 30 days ran out, and now every time I try to run the thing it just doesn't load.

    Anyone here have similar problems, or is it just me?

    Curse my impatience, I should have just bought the bloody boxed version and wait a few days for delivery...

    Welcome to digital distribution...

    By the way, the Corel site has naff-all on it...

    Hope someone can help, or at least guide me to a solution here.
     
  2. iGary Guest

    iGary

    Joined:
    May 26, 2004
    Location:
    Randy's House
    #2
    Have you tried uninstalling the old version and all of its plists, and then installing the new software?
     
  3. JoeKarame thread starter macrumors regular

    JoeKarame

    Joined:
    May 2, 2005
    #3
    If you can tell me how to do that I'd be very grateful indeed!

    9 years using Macs and I don't know how to do this...I feel slightly inadequate ;)
     
  4. simie macrumors 6502a

    simie

    Joined:
    Aug 26, 2004
    Location:
    Sitting
    #4
    When the eveluation period is over you should presented with this screen.
     

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  5. Bern macrumors 68000

    Bern

    Joined:
    Nov 10, 2004
    Location:
    Australia
    #5
    If you're not presented with that screen then drag the entire application folder to the trash and the preferences as well. Empty the trash and download again.
     

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