Part of the online store down

Discussion in 'Mac Pro' started by j26, Sep 6, 2006.

  1. j26 macrumors 65832

    j26

    Joined:
    Mar 30, 2005
    Location:
    Paddyland
    #1
    I just ordered a MacBook this morning and went in to my account to view my order status.
    I got this message;

    Thank you for shopping at the Apple Online Store
    Apple's Online and phone Order Status services are temporarily unavailable due to a scheduled upgrade to our systems.

    We apologize for any inconvenience.


    Is this routine, or is something going on in the background, like updating the order system before the store gets updated?


    (Not that I'm one to start rumours or anything, but so many of you seemed so disappointed yesterday)
     
  2. Chundles macrumors G4

    Chundles

    Joined:
    Jul 4, 2005
    #2
    It's interesting. Could very well be just routine maintenance after last night's debacle but in the past it's been the "back stage" stuff that goes down early before the European, then Asian and finally North American online stores.

    Will have to keep an eye on things but it's probably just maintenance.
     
  3. James Craner macrumors 68000

    James Craner

    Joined:
    Sep 13, 2002
    Location:
    Bristol, UK
    #3
    I agree with Chundles the order status is normally the first to go down in the UK before they bring the main store down. However I also agree that it may just be maintenance. I can confirm that the Order status is also down in the UK.
     
  4. Glen Quagmire macrumors 6502a

    Joined:
    Jan 6, 2006
    Location:
    UK
    #4
    Happened last week too (at least in the UK).

    Perhaps they are changing the order status for so many Mac Pros that they've had to take the order status part of the store down.
     
  5. JMies419 macrumors 6502

    Joined:
    Aug 24, 2006
    #5
    Just checked out the apple site. Looks like macbook est. shipping times have been reduced to 1-3 days for stock set up...hmmmmmmm..no merom in those I bet :eek:
     
  6. generik macrumors 601

    generik

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    Aug 5, 2005
    Location:
    Minitrue
    #6
    Maybe Apple is trying to get rid of the "next tuesday" mentality, they are now going to arbitarily update products on any day!
     
  7. Trippy Jr macrumors member

    Joined:
    Aug 10, 2006
    #7
    Going to agree nothing is going on - there's no event scheduled, and it's been down since I got up this morning (5am).

    I'm guessing it's an overhaul, either backend or frontend - maybe both. To be honest, given Apple's current system, it could do with a revamp.

    I could be wrong, though. I'm also thinking they might be altering the system to cope with more orders. Sales have gone up since the Intel transition, and I know that they had some trouble finding orders and processing them after they switch ed from W7xxxxxxx orders to W8xxxxxxx orders.
     
  8. dcv macrumors G3

    Joined:
    May 24, 2005
    #8
    MacBooks appear to have 7 days shipping time in the UK now...
     
  9. Trippy Jr macrumors member

    Joined:
    Aug 10, 2006
    #9
    Why? There's nothing to suggest that. There's even an event scheduled for next week!

    Besides which, it makes sense for Apple to keep updates expected and "special". They don't have so huge of a line as Dell etc do, so Apple really needs to keep their updates at the front of the media.

    And they're very good at it, too - they generate HUGE amounts of publicity from doing very little. Even inviting a few journalists to London will bounce around the net for free.
     
  10. maxterpiece macrumors 6502a

    maxterpiece

    Joined:
    Mar 5, 2003
    #10
    5-7 day ship time for macbooks in the US store. MBPs are 24 hours and iMacs are 1-2 days.
     
  11. Trippy Jr macrumors member

    Joined:
    Aug 10, 2006
    #11
    Why would they just update the Macbooks and leave MBPs untouched?

    I find it hard to believe that MB would get Merom before MBP unless there's another Apple event to reveal Merom MBPs, possibly with the rumored new enclosure.

    Is there anything ahead? I wouldn't read too much into them otherwise.
     
  12. displaced macrumors 65816

    displaced

    Joined:
    Jun 23, 2003
    Location:
    Gravesend, United Kingdom
    #12
    What have the MB's shipping times been like recently? From what's been rumbling around the web, Apple's supply of these has been a little short due to demand. Could this just be a reflection of that?
     
  13. Trippy Jr macrumors member

    Joined:
    Aug 10, 2006
    #13
    That's what I'm guessing. My friend has tried to get one in London AND on his trip over to the US just recently, and had to order it. And we all know that sales have gone up since the Intel transition.
     
  14. maddav macrumors 6502

    maddav

    Joined:
    Jul 3, 2004
    Location:
    Manchester, UK
    #14
    Yeah I just went to check on my refurb macbook and the order status thing is down for routine maintenance...

    i think a lot of the supply is being taken up by all the back-to-schoolers.
     
  15. Trippy Jr macrumors member

    Joined:
    Aug 10, 2006
    #15
    It's actually quite saddening it's been down for so long. It's been down since I woke up at 5am, and it's now noon-thirty - that's 7 hours!

    It's also some bizarre form of torture, since my Mac Pro shipped yesterday. I want my tracking numbers!
     
  16. Queso macrumors G4

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    Mar 4, 2006
    #16
    European Apple stores appear to be down. At least the UK and Ireland are :)
     
  17. Trippy Jr macrumors member

    Joined:
    Aug 10, 2006
    #17
    Guess I was wrong. Wonder what's going on this time...
     
  18. Tiauguinho macrumors 6502a

    Tiauguinho

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    Mar 5, 2002
    Location:
    The Netherlands
  19. generik macrumors 601

    generik

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    Aug 5, 2005
    Location:
    Minitrue
    #19
    They are down because they run MacOS, nuff said :D

    If they run some real robust Linux solution it will be 100% uptime!
     
  20. Trippy Jr macrumors member

    Joined:
    Aug 10, 2006
    #20
    But they're not actually down... oh, I guess that was meant to be a joke.

    US store isn't down. Doubt it's an update for us only...
     
  21. maddav macrumors 6502

    maddav

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    Jul 3, 2004
    Location:
    Manchester, UK
  22. SuperSnake2012 macrumors 6502a

    Joined:
    Oct 11, 2005
    Location:
    NY
    #22
    I haven't been able to check my order status since last night :( The order wasn't placed under my e-mail address so I don't even know if it shipped yet :eek:
     
  23. zign macrumors 6502

    zign

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    Apr 9, 2006
    Location:
    London
  24. generik macrumors 601

    generik

    Joined:
    Aug 5, 2005
    Location:
    Minitrue
    #24
    My theory is right! Good bye update Tuesdays! Now it can be ANY-DAY!
     
  25. j26 thread starter macrumors 65832

    j26

    Joined:
    Mar 30, 2005
    Location:
    Paddyland
    #25
    And I spotted it first!

    I feel so proud.

    Now to look at these iMacs and see if it''s worthwhile cancelling my macbook order.
     

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